Small Commercial Senior Territory Manager

Description

About the Role

We are seeking a results-driven Senior Territory Manager to own and lead a defined geographic territory, driving profitable premium growth and strong agency performance across a broad commercial product portfolio. In this highly visible role, you will serve as a trusted advisor to independent agents and brokers, balancing day-to-day small commercial flow with strategic pursuit of targeted larger accounts. You’ll leverage deep relationship management, data-driven strategy, and cross-functional collaboration to optimize territory performance and achieve financial and operational objectives.

This is an excellent opportunity for a seasoned insurance professional who thrives in the field, enjoys building long-term partnerships, and wants to make a meaningful impact within a dynamic commercial insurance organization.

Key Responsibilities

Territory & Agency Ownership

• Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets.

• Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization.

• Manage a large and diverse agency footprint (100+ storefronts), optimizing performance across the territory.

Agency Partnership & Business Development

• Independently build and sustain strong, mutually beneficial relationships with agency owners, leadership, and frontline staff through primarily in-person engagement, supplemented by virtual and digital channels.

• Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training.

• Support retention initiatives and new business development to deepen agency relationships and maximize revenue.

Commercial Lines & Portfolio Management

• Focus on commercial business lines, working across a broad range of products, coverages, and market appetite.

• Drive consistent flow of small commercial business while strategically engaging agents and brokers on targeted mid-to-larger accounts.

• Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes.

• Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level.

Strategy, Execution & Analytics

• Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities.

• Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts.

• Utilize internal and external tools, programs, and data analytics to inform decisions, monitor performance, and identify growth opportunities.

Cross-Functional Collaboration & Leadership

• Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence.

• Act as the voice of the agent and customer within the organization.

• Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships.

• Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices.

What You’ll Bring

• Proven experience managing agency relationships and driving profitable growth within commercial insurance.

• Strong consultative, relationship-building, and influencing skills.

• Ability to work independently with limited supervision while managing complex priorities.

• Comfort leveraging data, tools, and insights to guide territory and agency strategies.

• Willingness to travel extensively within the assigned territory for in-person agency engagement.

Why Join Us

• Ownership of a high-impact territory with autonomy to shape strategy and results.

• Opportunity to work across a broad commercial product portfolio with strong internal support.

• Collaborative culture that values innovation, insight, and leadership.

• Competitive compensation, benefits, and long-term career growth opportunities.

Qualifications

• Bachelor`s Degree or equivalent industry