Senior Coordinator, Business Operations

Summary

The Division and Family and Community Medicine is seeking a Senior Coordinator, Business Operations who will support clinic operations by preparing and processing of purchase orders including in-depth knowledge of SAP/SRM process'. The Coordinator will also serve as point of contact for all work orders for the Kirby and Main-Baylor Clinics. 

Job Duties

• Supports clinic operations by preparing and processing of purchase orders including in-depth knowledge of SAP/SRM process'. 
• Serves as point of contact for all work orders for Kirby and Main-Baylor Clinic.  
• Supports front desk as a backup for scheduling and as a resource for insurance clarification.  
• Maintains and orders all administrative supplies for clinics and serves as back-up for clinical ordering when lead MA is out.  
• Manages and distributes incoming fax messages for providers. 
• Assists in training front desk/operations coordinator. 
• Assists with on-boarding of new providers providing Concur training and any other administrative component necessary to on-board. 
• Serves as back up to Sr. Practice Manager,  Nurse, and Director of Clinical Operations when both are out of office. 
• Reconciles outstanding invoices for 3 clinics.
• Assists with clinical projects as needed.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Superior communication skills and the ability to multi-task while meeting timelines and providing deliverables.
• Prior customer service experience.
• Excellent written and verbal communications.
• Experience working in SAP.
• Proficiency in Microsoft Office Suite.

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 

 

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