Content Team Lead / Web Content Manager

Job Title: Content Team Lead / Web Content Manager
Clearance Required: Public Trust, US Citizen;
Work Location: Remote.

 

Alpha Omega is seeking a Content Team Lead / Web Content Manager to support the Substance Abuse and Mental Health Services Administration (SAMHSA) Web Modernization and Support (WMS) contract. This role will lead day-to-day web content operations, oversee Drupal content management activities, coordinate customer-facing communications, and manage a team of Content Managers supporting SAMHSA.gov and related digital properties.

The ideal candidate is highly organized, customer-focused, and experienced in managing enterprise web content operations within a fast-paced federal environment. This individual will serve as both a working lead and webmaster, ensuring content accuracy, timeliness, governance compliance, and coordination across stakeholders, developers, designers, and communications teams.

 

Key Responsibilities:

 Content Operations & Drupal Web Management

• Lead daily web content management activities within Drupal CMS environments.
• Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews.
• Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines.
• Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities.
• Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties.
• Monitor content workflows and ensure timely completion of customer requests and operational tasks.

Team Leadership & Task Management

• Manage and coordinate task assignments for a team of approximately five Content Managers.
• Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives.
• Lead internal content team meetings, status reviews, and operational coordination sessions.
• Provide mentorship, quality oversight, and guidance to content staff.
• Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations.

Customer Engagement & Coordination

• Lead meetings and coordination sessions with government customers and stakeholders.
• Serve as a primary point of contact for content operations and publishing activities.
• Translate customer requests into actionable content tasks and priorities.
• Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders.
• Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams.

Governance, Accessibility & Quality

• Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes.
• Review content for formatting consistency, usability, readability, and adherence to agency branding standards.
• Support quality assurance reviews and content validation activities prior to production deployment.
• Assist with development and maintenance of content governance documentation, workflows, and standard operating procedures.

  

Required Qualifications:

Required Experience/Skills:

• 5+ years of experience managing website content operations in Drupal or similar CMS platforms.
• Experience serving as a webmaster or content lead for large-scale enterprise or federal websites.
• Experience leading teams and coordinating content publishing operations across multiple stakeholders.
• Strong understanding of web content governance, accessibility standards, metadata, and taxonomy management.
• Excellent organizational, communication, and customer engagement skills.
• Experience managing editorial calendars, publishing schedules, and competing priorities in a fast-paced environment.
• Familiarity with Agile workflows, Jira, Confluence, and collaborative digital delivery environments.

 

Preferred Qualifications:

• Experience supporting federal he