Payroll Tax Analyst - Reconciliation

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

A Brief Overview

The Payroll Tax Analyst, Reconciliations is responsible for performing complex tasks when a payroll change is made retroactively by a TriNet client or their employee. Training new colleagues and monitoring workflow.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Process adjustments including, but not limited to, pretax benefit refunds, state and local tax adjustments, foreign national tax adjustments, benefit hours reconciliations, workers' compensation, wage balancing adjustments and W2Cs. Manual check reversals, invoice charges, overpayment of wages, and deceased terminations.
• Identify ways to improve or enhance processes/procedures, present ideas to the team manager.
• Communicates and resolves inquiries for customers via phone, email, or chat. 
• Responsible for training new colleagues and auditing work of others for accuracy. 
• Serves as a point of contact for all escalated customer requests. 
• Assists supervisor with monitoring workflow and assignments.
• Develops and maintains process documents. 
• Other projects and responsibilities may be added at the manager’s discretion.

JOB REQUIREMENTS AND QUALIFICATIONS

Education: 

Bachelor’s Degree in finance or-related field or equivalent education and/or related work experience

Experience: 

Salesforce experience-Preferred

3+ years of experience in Payroll/Payroll Tax

License/Certificates: 

Fundamental Payroll Certification (FPC) and/or Certified Payroll Professional (CPP)-Preferred

Other Knowledge, Skills and Abilities: 

Excellent communication and customer service skills

Strong knowledge and understanding of both state and federal employment laws and taxes

Excellent presentation and facilitation skills

Ability to adapt to a fast paced constantly evolving business and work environment while managing multiple priorities

Intermediate to expert level expertise in Microsoft Excel and Word

Proven experience as a self-starter who can work independently or within a team

Ability to perform 10 key by touch and type a minimum of 55 WPM

Demonstrated ability in solving complex mathematical computations

Ability to apply good problem-solving skills and critical thinking

The salary range for this role is $55,100 to $112,500. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience. 

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan. 

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.  Please click the following link for detailed information about our benefits offerings:  https://www.trinet.com/documents/blt5b61a1040aae1904 

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. 

TriNet is an Equal Opportunity Employer and does n