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Experienced Interpreter (English-Spanish)

Interactive Contact Center
Remote ,Remotefull_timeVerifiedPosted 7 Jun 2023

About the role

Please note that only candidates with a minimum of 1 year of experience as an OPI/VRI (over-the-phone interpreter/video-remote interpreter) will be considered for this position. Candidates without this specific experience will not be considered for this or any other position if they apply here. General experience in call centers or experience in medical brigades does not count as experience for this position. If you do not have experience, please apply to our No Experienced Interpreter (ENG-SPA) opening.


WORK FROM HOME REMOTELY

We are seeking competent interpreters with a minimum of six months of proven experience as an OPI/VRI in a call center industry to assist non-English speakers across a range of activities. The interpreter will provide interpretation services during various processes.


DUTIES AND RESPONSIBILITIES

  • Precisely and accurately interpret customer service information given by the provider into equivalent terminology in the patient's native language.
  • Interpretation and translation of direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.
  • Maintain strict patient confidentiality by policies and standards.
  • Establish and maintain quality service and positive interaction with all patients, customers, visitors, and healthcare providers.


WE OFFER AMAZING PERKS:

  • Above-market salary
  • Hiring bonus
  • Wellness program
  • Two consecutive days off
  • Work at home always and from any location
  • Real growth opportunities in a real company
  • Referral and other bonuses
  • Full Time and Part Time Position Available
  • Get hired immediately.


REQUIREMENTS:

  • 1-year minimum experience as OPI or VRI
  • Laptop or desktop, Windows 10 or higher version
  • Excellent bilingual communication skills, both verbal and written.
  • Proficient computer skills.
  • Exceptional listening, retention, and note-taking skills.
  • Proficient enunciation and pronunciation skills, and pleasant, professional voice.


More details will be provided during your interview.


It is an honor for us to mention that The Slator Language Service Provider Index (LSPI) has ranked ICC among the fastest-growing translation, localization, interpreting, and language technology companies in the world and that we were also qualified in Honduras as a “Great Place to Work” in 2022-2023 among other recognitions that we have today.


Thank you for your interest in applying to be part of our amazing team!

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Company

Interactive Contact Center

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