Jobs and Careers
RO

Experienced Medical Assistant needed for an Associate Director role

Ross Education Holdings
United Statesfull_timeVerifiedPosted 22 Jul 2025

About the role

Job Details

Job Location Flint, MI - Flint, MI

ASSOCIATE DIRECTOR – FULL TIME – MONDAY - FRIDAY

We are looking for a Medical Assistant with 3+ years of MA experience, an Associates Degree or higher, and preferably some management experience. 

Schedule: Monday-Friday (3) Mornings 8-4:30 and (2) Afternoons 11-8

The Associate Directors provide the academic support necessary in the day-to-day operations of the campus to provide leadership and support to the students and faculty.

The AD will create a supportive, team-driven environment which allows students to complete the program of study and achieve educational goals. This job may include a classroom teaching requirement of 9-22.5 hours per week.

If you are highly organized, enjoy the details of administrative as well as "people work," and have good communication and computer skills, this role could help you to take your career in a new direction. 

Success in this role is accomplished through collaboration and partnering with campus staff and key corporate personnel to ensure compliance, positive outcomes, strong site operations and a healthy and positive working environment for students, staff and faculty.

Associate Director duties include:

  • Monitors student retention and placement rates for all programs to ensure campus meets established goals and assists staff with improvement plans if necessary
  • Actively participates in new student orientation and assists with student equipment setup
  • Serves as Lead Faculty for Medical Assistant and Medical Insurance Billing Office Administrative Programs
  • Assists Regional Campus Director in identifying and interviewing potential faculty members
  • Arranges for onboarding of new instructors and faculty training
  • Schedules and conducts student externship site phone conferences, Externship Follow-up Evaluations and completes appropriate paperwork
  • Collaborate with Career Services to ensure all externship requirements are completed
  • Show consistent improvement in student retention with each program meeting, at a minimum, the ABHES standard of 70% and striving for Ross standard of 80%, while meeting the monthly drop budget
  • Strive for positive survey results of 85% or above on Faculty Evaluations and Student Opinion Surveys
  • Must have zero tolerance for non-compliant behavior or process and have positive compliance reviews related to faculty and student records

Benefits

  • Health, Dental & Vision Insurance
  • Paid Time Off
  • 401(k)
  • Life Insurance
  • Tuition Reimbursement
  • Monthly Pay and Direct Deposit

Requirements

  • An Associate’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA), preferably in the allied health field or a closely related field, Bachelor’s Degree preferred.
  • Ability to work at least two evenings a week
  • Experience in educational methodology such as curriculum development, educational psychology, faculty management, training, staff development and/or classroom teaching experience
  • 3+ years of full-time work experience within the past 7 years, in a health care setting with clinical, or clinical & administrative experience, including a minimum 40 hours of experience in an ambulatory health care setting (where medical care is delivered on an outpatient basis)
  • License, certification or registration in related field* Management responsibilities, including staff supervision, projects, goal achievement, compliance and budget
  • Demonstrated leadership, communication and coaching skills
  • Ability to interview and hire effectively
  • Ability to achieve or maintain credential and/or licensure within expected time frames
  • Ability to remain objective and treat all students equally
  • Must have sufficient ability to move around the building and classroom to satisfy student needs and/or facilitate student participation.
  • Must have sufficient visual and auditory ability to operate computer equipment, use

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Ross Education Holdings

View company profile →