Enterprise Technology Transformation Leader

Location: Hershey, PA

*This role can be remote or hybrid with travel to Hershey.

 

The Hershey Company is exceeding its growth aspirations towards being a Leading Snacking Powerhouse (LSP) and doubling the business by 2028. Our business momentum has continued quarter over quarter, with double-digit sales growth resulting in strong earnings per share performance.  To further our transformation, we have named a Chief Technology Officer, reporting into our CEO to build the strategy, lead the teams, and build the systems we will need to be leading-edge in CPG plus change how we work as a digitally connected enterprise. 

 

We have an new opportunity for an Enterprise Technology Transformation Leader to develop and implement Hershey’s strategic roadmap for IT transformation and create a modern IT Operating Model and structure

 

What the role must deliver:

Year 1: Develop Design and Blueprint for Digital Transformation

• Develop and implement a compelling strategic roadmap for IT transformation aligned with Transformation Program and LSP business objectives.
• Create modern and forward-thinking Hershey IT Operating Model and Org Design recommendation in collaboration with the CTO, HR, and key partners, then help install it.
• Lead compelling business value case to design for delivery of a digitally enabled workforce and processes to unlock value including alignment with organizational KPIs, goals, financial metrics.
• Drive the adoption of emerging technologies and best practices to enhance overall IT-informed business thinking and capabilities.
• Oversee the evaluation, selection, and integration of new technologies and systems including point of view on build internally, borrow and modify, or buy outright.
• Stay abreast of industry trends, regulatory changes, and advancements in technology to inform decision-making.
• Foster a culture of innovation, continuous improvement, and collaboration within the IT organization, including 3rd party implementation and other partners.

Year 2-3:  Develop and Deliver Product Management Organization and Solutions

• Direct ownership of HSYs Product Management Capability including initial definition of Planning processes; represents best practices and leverage internal knowledge to define design and blueprint, encourage buy-in, mobilize efforts to deliver transformation, and drives the changes needed for end-to-end planning across Hershey business units.
• Stands up initial process, tools, tech, and teams that unlocks immediate planning value.
• Drive design of the end-to-end Planning processes; identifies technology solution, build, and integration across all geography as well as business units on the S/4 HANA process and systems.
• Create the business case for process, tool, tech, and org (e.g., costs, benefits, etc. and when needed org designs)
• Establish an end-to-end planning holistic planning process and system to enable Strat Plan multi-year goals for Planning processes.
• Builds tech design and initial build by leading and directing the work of IT, 3rd party implementation partners, internal/external developers.
• Proactively identify strategic and tactical design opportunities, particularly w/ the Functional Leadership Teams and EC stakeholders.
• Influence Global Process Owners and service delivery leaders and internal customers to gain buy-in and implement improvement actions.

Critical skills:

• Vision / strategy creation for End to End, Enterprise-wide digitally enabled processes, tools, and tech across the enterprise.
• Tech forward: Considered on the leading edge of leveraging technology to support business processes and drive efficiency.
• Facilitates KPI achievements for execution of IT Transformation processes across all regions, BUs, and corporate functions.
• Process improvement leadership: Challenges conventional thinking by introducing new ideas, trends, and advancements; Proficiency in integration among processes and technology.
• Analytical and critical thinking skills: Connects dots, builds a business case, identifying the critical tasks and resources necessary to achieve the transformation of processes.
• Stakeholders to scale solution offerings that generate value for the business. Understands that differing agendas may exist among business and service delivery stakeholders and effectively communicates and gets buy-in from required stakeholders.
• Change leadership through championship of cross-company initiatives with impact across the enterprise.
• Design for operational agility and build resiliency to support changing business needs.
• Leading teams
  • Prioritizes work and allocates scarce resources
  • Supports solution leads on continuously improving offerings
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