Overnight Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

Overnight Security Officer

The Four Seasons Hotel Minneapolis seeks an Overnight Security Officer to join our talented team!  Don't miss this unique opportunity to be part of the world's leading luxury hotel company! 

Basic Purpose: The Overnight Security Officer monitors, responds and trains for emergency/security systems and incidents. Is the safety and policy leader for the overnight shift. Assists guests and employees with operational tasks. Responds as a 1st responder trained in CPR. Answers phones and directs calls, as well as assisting with any other tasks needed on the overnight shift.  

Job Responsibilities

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.  Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc. 
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required. 
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures. 
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run up stairs carrying a fire extinguisher. 
• Implement all policies and procedures regarding security and safety.  
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety. 
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.  
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training. 
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness. 
• Interact and conduct V.I.P. escorts in a professional and courteous manner.

Job Requirements

• At least 1+ years of security experience, preferably within Hotels
• High School education or equivalent experience
• Apply an ethical approach to the outcome of situations.
• Strong interpersonal and relationship-building skills to work with peers, superiors and clients.
• Work in a safe, prudent and organized manner.
• Must be flexible with schedule - Able to work weekdays, weekends and holidays; ability to work overnight shifts required
• Reading, writing and oral proficiency in the English language
• Abilit