Community Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Community Manager

JOB DUTIES
• Coordinate regular programming including but not limited to themed events, lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and individual companies
• Manage property amenity spaces including tenant lounge, conference center, outdoor space, and other common areas
• Plan and maintain the property programming budget
• Partner with fitness providers for health and wellness programming
• Create marketing collateral for property programming and events using property specific branding
• Partner with onsite and local retailers and dining establishments to highlight promotions
• Assist the property management and leasing teams in tours, welcome collateral, and events for new tenants
• Maintain the admin portal of property app including conference center reservations, building events, and local area information and partnerships
• Manage the property social media pages
• Write and design eblasts and monthly newsletter to tenants who have opted into the service regarding events occurring in the building and around the local area
• Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events
• Respond to in-person, phone and email requests from tenants providing guidance and information to tenants in a timely manner
• Knowledgeable of local and trending events, attractions, restaurants, hotels, tours and transportation options in the surrounding area, helping to coordinate reservations and tickets
• Negotiate contracts with area vendors for best prices and services
• Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client
• Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients
• Other concierge-related requests, as needed

SKILLS AND APTITUDES
• Experienced marketing and event planning
• Independent thinking and self-starter
• Ability to host and engage tenants and visitors to participate in events and programming
• Possesses foresight to organize event logistics up to 1000 attendees
• Eye for clean, concise marketing collateral
• Superior knowledge of local area cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
• Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
• Able to think quickly and efficiently when confronted with a client or tenant request
• Motivated self-starter who is able to work with minimal supervision
• Creative problem solver
• Great time management
• Proactive, approachable and solution-focused
• Professional demeanor and appearance
• Strong planning and organizational skills
• Excellent interpersonal and communication skills
• Commitment to company values
• Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology
 

Estimated total compensation for this position:

62,000.00 – 64,700.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

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