Manager, Business Analytics - Capital One Software (Remote-Eligible)

Center 3 (19075), United States of America, McLean, Virginia

Manager, Business Analytics - Capital One Software (Remote-Eligible)

At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1994! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Capital One Software is on an exciting journey! We bring technology products built by Capital One to enterprise-scale business customers. Our first product, Capital One Slingshot, has been in general availability since 2022 and has big plans for customer growth this year. We are working on a portfolio of new offerings across multiple domains, each of which will be a challenging and rewarding 0-to-1 journey!

Join our dynamic Data and Analytics team at Capital One Software, where we are dedicated to transforming data into a strategic asset. Our mission is to empower data-driven decision-making, foster innovation without limits, and secure a competitive advantage like no other. We achieve this by implementing rigorous data governance practices, constructing an analytical data store, and harnessing the power of analytics to unlock valuable insights.

As part of our team, you’ll collaborate closely with the Software business verticals including Go-to-Market, Product and Tech to deliver tangible business value. Together, we drive innovation, shape strategic initiatives and propel Capital One Software to new heights in the data management landscape. If you’re passionate about leveraging data to drive real-world impact and thrive in a collaborative, forward-thinking environment, we want you on our team. Join us and be a catalyst for change in the world of data and analytics. 

 General Responsibilities:  

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands 

• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics 

• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies 

• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis 

• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently 

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability 

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management 

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business 

• Solid people leadership experience: Abi