Sr Manager Datacenter Operations

 

 

Sr Manager Datacenter Operations - Cary, NC

 

Nice to meet you!

 

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

 

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

 

About the job

 

The Sr Manager Data Center Operations is responsible for leading a team of high performing engineers that will manage all aspects of data center operations. This includes the management of critical facilities engineers, data center deployment engineers, and co-location facilities. The scope of the work also extends to critical facilities work throughout the SAS Cary Headquarters located in Cary, NC.

 

As a Sr Manager Datacenter Operations, you will:

• Lead a team of engineers responsible for maintaining all critical facilities throughout the Cary, NC SAS headquarters. This includes UPS, generation (power), and HVAC (CRACs, Chillers, cooling towers).
• Lead a team of engineers responsible for the deployment of all computing infrastructure (CPU, Network, Storage) within the datacenter.
• Management of co-location facilities.
• Management of all structured cabling services.
• Perform risk assessment of all planned changes.
• Capacity planning for all aspects withing the data center and co-locations such as power, cooling, and space.
• Create comprehensive future data center strategy options and work with senior/executive leadership to align to a single option.
• Create execution/operational plans on achieving the future data center strategy keeping focus on how to reduce risk, cost, and timelines.
• Own the execution and accountability of achieving the future data center strategy.
• Understanding of ITIL framework.
• Management, documentation, and communication of all changes.
• Be accountable for all work performed by staff and outside service personnel.
• Manage service/maintenance contracts and associated budgets.
• Ensure team members have what they need to succeed to meet their goals and objectives.
• Grow and coach your team and work on growing new leaders within the organization

Additional Responsibilities

• Work with team to standardize processes.
• Cost optimization: Analyze existing services to determine how to cut costs.
• Ability to manage escalations and shift priorities based on business needs.
• Understanding on how to architect/design to meet compliance/security standards.
• Track/Manage/Budget/Communicate all relevant service/maintenance activities.

Required Qualifications

• 12+ years of professional experience.
• Strong management and leadership skills.
• Knowledge of critical facilities systems.
• Experience with building monitoring systems (BMS).
• Good ability to handle multiple projects at the same time.
• Good ability to supervise and train employees with varying skill sets in a high-pressure environment.
• Experience in data center facility systems, electrical, UPS, generation, and/or mechanical systems
• Excellent facilitation skills, including meeting content/agenda and proactive/creative management. 
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Electrical or HVAC license
• Ability to think outside the box and find alternative solutions to complex problems

 

World-Class Benefits  

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.