Technical Program Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Organizational Summary

The Domestic & Regional Processing Initiatives team has responsibility for managing the technology relationship with one of Visa’s largest clients as well as having responsibility for providing management, solution oversight, end-to-end support, and delivery for Domestic & Regional Processing deployments.  Areas of focus include Visa’s strategic processing agreement with a major client, various domestic processing implementations, and post-implementation interoperability. Our architects and project managers are highly visible leaders, collaborating across Visa to ensure projects are effectively managed, developed, integrated, and deployed with quality and on-time from start to finish.

Job Purpose

The Technical Program Manager, Domestic & Regional Processing Initiatives will be responsible for implementation of new domestic processing deployments around the world.  This includes management of numerous aspects of the deployments across scope, schedule, and budget components such as overseeing application development deliverables, infrastructure deployment, end-to-end testing, and client migrations.  This position interacts with a wide range of stakeholders both within Technology and also with cross-functional teams including Product, Client Services, and Finance teams.

Essential Responsibilities: 

o      Project & program management of technical integration, and cross-functional execution of large-scale, high visibility strategic Technology initiatives:

o   Initiatives may include working across multiple internal systems or 3rd party developed systems, and could include infrastructure deployment and/or the integration of external solutions

o      Partner with key Technology and cross-functional stakeholders around the world to drive key program activities:

o   Create and manage integrated implementation schedules across development, test, infrastructure deployment, and client migration activities

o   Track program budgets, forecasts, and resourcing levels

o   Communicate project issues and risks in a manner suitable to the audience of technical team, stakeholder and senior management

o   Conduct program reviews across delivery teams

o   Support executive management program updates

o   Proactively manage program risks & issues

o   Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders

o     Involvement in post-implementation system interoperability responsibilities with 3rd party processing partners and regulators

This role does not support relocation.

This role does not support Immigration Sponsorship. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Project)
• 3+ years of experience delivering complex, technical projects
• Excellent verbal, written, and presentation skills. In particular, an ability to effectively communicate technical and business issues and/or solutions to multiple organizational levels internally and exter