Director of Data Science & Business Intelligence

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

About the Role:

As Director of Data Science & Business Intelligence you will be empowered to build an enterprise Data Science and BI capability. This role will be critical in scaling our BI infrastructure and unlocking the power of data science in creating stickier experiences to our customers. Your knowledge of statistics, BI infrastructure, and analytics methods combined with your strong management  and communication skills will determine how we evolve key areas of our business. In this role you will be a player-coach, fully remote and report to senior leaders in the Analytics and Finance Organization.

You Will:

• Build & scale our data science team, ultimately helping our business make decisions better
• Create a data science roadmap that aligns with key areas of the business and unlocks value
• Create and deliver on a business intelligence roadmap that scales our infrastructure, reporting and data model capabilities
• Outline the customer journey, and identify levers the business can pull to delight our customer and create sticky experiences
• Create multivariate models that showcase the key drivers of customer retention and churn
• Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience
• Distill our knowledge of the consumer into playbooks, data visualizations effectively putting knowledge into action that helps out business make decisions better

You Have:

• 9+ years of analytics experience
• 5+ years of leading analytics and data science teams with direct reports
• Strong SQL skills 
• Expert proficiency in Python or R
• Hands-on experience in statistics and machine learning, both in building and maintaining models as well as coaching and helping analysts choose the right methods to solve the problem at hand
• Advanced knowledge of data visualization and BI in Looker or Tableau
• Advanced knowledge of data models, infrastructure and data architecture 
• Comfort with ambiguity, evolving priorities, and an ability to lead a team and operate autonomously
• Ability to explain technical analyses to non-technical audiences
• Strong storytelling skills with the ability to coach and teach best practices

A Big Plus If You Have:

• Extensive experience working with Data Engineering
• DBT, airflow, and Databricks experience  business intelligence and data science enterprise teams in the past
• An advanced degree in Data Science or Statistics or a Ph.d in a related field

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always seeking improvement and cherish your input
• Great compensation package with equity compensation
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a div