Director, Operational Compliance

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

As the Director, Operational Compliance, you will lead and direct efforts necessary to achieve conformance with new compliance and/or regulatory requirements for Global Operations. Through direct interaction with senior leadership and fulfillment teams, this position is responsible to operationalize and manage the prioritization and implementation of all new compliance rules and/or regulatory requirements ensuring completeness and accuracy, as well as ensuring that all milestones are met on schedule.

What You'll Bring:

• Bachelor’s degree and 10+ years experience in a financial services industry, with hands on experience supporting and/or leading regulatory/compliance-related objectives.

• Practical experience managing a compliance function or other risk management discipline inclusive of escalation of any issues arising from monitoring reporting.

• Comprehensive regulatory examination and/or audit management experience preferred.

• Expert in consumer protection laws including UDAAP and FCRA.

• Experience navigating a highly matrixed organization.

• Experience interacting with federal regulators preferred.

• Excellent written and verbal communications skills, with the ability to effectively interact with senior management, internal and external business partners, and regulators.

• Ability to influence cross-organizational stakeholders with desired outcomes

• Strong project management skills and comfort with organizing and managing multiple priorities and deadlines concurrently. 

Impact You'll Make:

• Manage and govern operational response and implementation plans to supervisory actions (eg audits and exams) presented to TransUnion by its legal and compliance teams and external regulators.

• Create and execute preemptive strategic operational plans against impending supervisory guidance and supervisory enforcement actions from TransUnion regulators.

• Identify operational modifications through business process assessment and implement improvement plans to enhance TransUnion's regulatory compliance position.

• Identify and prioritize operational compliance gaps and/or new regulatory requirements and further develop and implement execution plans to meet such gaps and requirements impacting Enterprise Operations. 

• Provide advice and guidance on regulatory matters related to their impact potential on various business operations.

• Establish and maintain operational compliance reporting for senior and executive level management.

• Manage, coordinate, and/or effectuate impact on internal audit and assurance functions performed within Global Operations.

• Supervise the coordination of response(s) to relevant inquiries by regulatory agencies as directed by TransUnion’s Chief Compliance Officer and other senior leadership in Legal, Compliance, and Global Operations.  This position will direct the cataloging, tracking and monitoring of all operational deliverables associated with regulatory inquiries and/or supervisory exams, providing regular updates on progress and constraints/risks.

• Engage and effectuate response planning between external regulators, internal legal, compliance, audit, and assurance groups to ensure proper balance and timing of exam, audit, and assurance response.

• Coordinates US and global cross-organizational efforts, (eg Global Technology, Legal, Compliance, Consumer Operations, etc.) toward operationalizing new compliance and/or regulatory requirements.

• Collaborates with the internal business operations and or governance representatives for the compliance policy requirem