Director Channel Development

<Insert Company Logo Here>

Job Title:    Channel Development Manager/Director of Channel Development             

Department: Customer Care

Location: Birmingham, AL

Reports To:   Craig Antonucci

FLSA Status: Exempt

Prepared By:  Craig Antonucci

Approved By: Will be approved by Human Resources after you submit the description for approval  

Approved Date:   

Revision # and Date:  

Summary 

 
Want to be part of the growth of the longest standing vocational truck brand in the USA?  Autocar, LLC is looking for a sharp Director of Channel Development to drive change and make the world better for our customers through the development and management of our distribution and service network.  You will work with our awesome customer experience team, managing our distributor and service relationships, building out our network and finding the best ways to deliver on our Autocar Always Up® promise. If you have a keen mind for making things work, know our industry and truck distribution and service, use data and research to build great things and create competitive advantage…this role is for you!

Key Outcomes that will make you successful

• Build a distribution and service network that is best in class, driving Raving Fan experiences for our customers.
• Build processes that improve our identification, sign-up, launch, maintenance and verification of partnership compliance.
• Master and leverage existing and new technologies to build this network that furthers competitive advantages.
• Identify opportunities to reduce effort for the end customer, our distribution partners and service network -- we want to make it easy!
• Build internal processes that are robust, efficient and reduce errors…we want our internal teams to be successful and happy too!
• Document rollout strategies that allow the Company to execute on our sales and service plans.  This includes design, planning, training, rollout and execution…we want to change quick and on demand!
• Development of ongoing continuous improvement strategies so we are always the best!

Essential Duties & Responsibilities:

• Increase market share through various sales and service activities focusing on "Pull Through Strategy".
• Develop “Pull Through Strategy” in conjunction with sales/marketing/service.  Educate all internal departments to integrate the "Pull Through Strategy" in their daily interaction with customers and end users.

• Target end users directly and indirectly to generate brand awareness and loyalty.

• Develop relationships with distributors/service partners specifically related to Autocar