Job Description

Join our Fresh Food Production (FFP), team at our new Micro Kitchen in New York! FFP is a groundbreaking initiative by Whole Foods Market committed to delivering top-quality food at scale. Our best-in-class FFP facilities will optimize quality, food safety, and execution consistency for prepared fresh food for Whole Foods Market.

The New York Micro Kitchen Inbound/Outbound Associate Team Leader (ATL) reports to the Team Leader of the facility and oversees a diverse team of supervisors and team members. The Inbound/Outbound ATL collaborates with facility leadership to manage daily inbound and outbound operations, ensuring adherence to Standard Operating Procedures. Responsibilities include receiving, distribution, labor management, regulatory compliance, and assigned special projects. The role prioritizes supporting WFM core values, promoting facility initiatives, and maintaining health and safety standards.

Location: The Micro Kitchen is located in Long Island City, NY, and this will be an onsite role.

Responsibilities:

• Lead and supervise the daily operations of the Inbound and Outbound team including assigning tasks, providing guidance, and ensuring all facility targets are met and safety protocols are followed.
• Oversee and direct Team Members in the purchasing and replenishment of raw materials and bulk commodities for production and monitoring of stock levels.
• Partner with WFM Inventory Analysts, Strategic Buyers, Distribution Program Managers, and Distributors to  support purchasing and distribution initiatives.
• Ensure all receiving logs and any other documentation required as part of food safety, FSMA, HACCP, and equipment safety documentation are completed.
• Oversee arrival inspections of product to make sure it meets Whole Foods Market quality standards and trucks are sanitary and within temperature.
• Be able to perform all functions of inbound receiving related to receiving, inspecting, logging in and storage areas placement of all products delivered, if necessary.
• Manage the outbound distribution processes of finished goods to stores and customers for on-time delivery.
• Assist with optimizing shipping operations, overseeing tracking shipment statuses, resolving delivery issues, and maintaining accurate records of inventory and shipments.
• Ensure key tasks such as order processing, scheduling shipments, coordinating transportation logistics, managing facility inventory, and ensuring timely delivery of finished goods.
• Be able to perform all functions and tasks of the daily shipping and distribution responsibilities, if necessary.
• Assist facility leadership in analyzing production reports, inventory management reports, and labor for maintaining efficiency and meeting targets.
• Work with facility leadership to ensure coordination of facility activities with other activities such as order management, purchasing, accounting and Team Member Services.
• Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
• Work with facility leadership to resolve team concerns or issues.
• Assist facility leadership with interviewing, selecting, training, developing, and counseling Team Members in a way that builds and sustains a high-performing team and minimizes turnover.
• Work collaboratively with facility leadership and Team Member Services on Team Member relations including proper documentation, investigations, and corrective actions.
• Communicate and maintain Team Member safety and security standards.
• Achieve all required productivity, safety, and labor targets in partnership with facility leadership.
• Establish and maintain collaborative and productive working relationships with Store Support and Operating Area teams supported by facility leadership.
• Assist facility leadership in providing accurate, complete information in daily, weekly, monthly, annual, and “ad hoc” management reports.
• Maintain comprehensive knowledge of, and ensure compliance with relevant regularity rules and standards, including OSHA, FMLA, HACCP, FSMA, Americans with Disabilities Act (ADA), Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures.

Qualifications:

• BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience.
• 18+ months of food production facility experience and 6+ months of supervisory experience in the food manufacturing industry.
• Prior management experience not required but may have informally led teams or performed in a team lead type of role.
• Strong understanding of manufacturing operations, supply chain management, environmental health and safety, and OSHA.
• Basic computer skills; proficiency in select Microsoft Office application