US Patient Marketing and Engagement Senior Director, Amlitelimab

Job Title: US Patient Marketing and Engagement Senior Director, Amlitelimab

Location: Cambridge, MA

About the Job

Accountable for the pre-launch development of an end-to-end patient engagement experience for Amlitelimab, combining project management expertise with change management leadership. Reporting to the US Commercial Lead, amlitelimab, this position serves as the critical link between large investment digital initiatives and business implementation, ensuring patient-centered solutions are delivered across the entire patient journey.

Amlitelimab is a Sanofi priority asset for development and a key internal project that is spearheading the development and launch of the new Sanofi vision for global leadership in Immunology.  The Patient Engagement Lead will manage all aspects of US Patient strategy development and work with the launch preparation team for the first and biggest indication for this priority Sanofi asset. This role calls for collaborative cross-functional leadership across the Digital, Commercial, and Launch Project teams to deliver on the launch vision and develop a world class innovative launch.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

Project Management (40%)

• Working with Global Team and Digital Lead Immunology, optimize the development and execution of Amlitelimab Patient Engagement programs/experience from conception to implementation with the objective to localize to the US Market and maximize Time To Patient Peak on therapy (TTPP).

• Co-develop experience strategy, roadmap and success criteria working hand in hand with Global digital and Business teams to prioritize features and requirements to maximize business impact and patient needs

• Represent the US Brand voice for all its labeling, risk management activities, customer training, and related post-market surveillance activities.

• Collaborate with stakeholders and manage expectations on product development and deliveries. Engage with cross-functional teams (business, commercial, medical affairs, clinical affairs, cybersecurity, privacy, pharmacovigilance, legal team and more) to deliver safe and effective products that excel in performance and usability.

• Analyze and solve operational barriers affecting program delivery, with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency

• Establish KPIs and metrics to measure program effectiveness

Change Management (60%)

• Develop and implement change management strategies to support adoption of new patient engagement initiatives including communication plans, stakeholder management, and training programs, to help digital and business teams adapt to new digital tools and processes

• Assess organizational readiness and develop plans to address resistance

• Work closely with digital team, GTMC, business teams, and senior leadership to coordinate change management activities and ensure a clear understanding and consensus on change objectives and plans among all stakeholders

• Advocate for patient-centered design in all initiatives

About You

Competencies / Skills:

• Competitive selling mindset with a digital forward approach

• Obsessed with listening to and meeting customers where they are at

• Proven teamwork ability within and outside of the company as indicated by a track record of effectively leading significant, performance-focused teams without necessarily having direct hierarchical responsibility over them; manage by influence rather than authority;

• Natural inclination for teamwork and ability to contribute constructively to discussions beyond the strict scope of responsibility.

• Strategic thinking and experience in developing strategies with a clear business and customer orientation including patient centricity.

• Ability to work in a complex matrix organization & influencing/ interpersonal / communication skills: ability to build and maintain effective relationships with a wide range of external and diverse internal stakeholders. A truly global outlook and a good level of cultural sensitivity and awareness will