Product Associate - AI Solutions & Business Enablement

Join the AI Solutions and Business Enablement team within the Chief Data and Analytics Office at JPMorgan Chase & Co. as a Product Management Associate. This dynamic role is pivotal in evolving the LLM Suite, our flagship GenAI capability, serving over 200,000 employees. Be part of a team that leads the financial services industry in AI innovation, enhancing productivity and business processes across the firm.

As a Product Associate within the LLM Suite Team, you will be responsible for managing and enhancing our product, focusing on delivering key features that align with our strategic goals. This role provides a unique opportunity to deepen your understanding of AI/ML use cases and business functions, while honing your problem-solving, product management, analytical thinking, executive communication, and leadership skills.

Job Responsibilities:

• Lead product management efforts for the LLM Suite, ensuring alignment with strategic goals.
• Collaborate with senior stakeholders and project teams to execute top AI/ML priorities.
• Conduct competitor and industry research to identify market trends and new AI capabilities.
• Work with internal business lines to understand processes and refine AI strategies.
• Identify business challenges that can benefit from AI, developing actionable recommendations.
• Develop and present business cases for initiatives, including scope, solutions, staffing, and timelines.
• Collaborate with cross-functional teams to prioritize deliverables from business and technical perspectives.
• Anticipate bottlenecks, mitigate risks, and balance business needs with technical constraints.
• Prepare and deliver executive communication materials to senior executives.
• Build relationships with key AI/ML stakeholders, fostering responsible AI/ML development practices.

Required qualifications, capabilities, and skills:

• 2+ years of product management experience in a complex environment, with a Bachelor's degree.
• Experience in user research, problem identification, value proposition design, and collaboration with technology partners.
• Proficiency in analytical techniques and tools.
• Strong interpersonal and influencing skills, with the ability to achieve goals without direct control over resources.
• Exceptional communication and presentation skills.
• Ability to identify and resolve issues with urgency, demonstrating strong teamwork and collaboration skills.
• Capability to define and drive a delivery roadmap, including milestone deliveries and status reporting.
• Flexibility to manage multiple, changing priorities independently, inspiring collaboration among diverse teams.

Preferred qualifications, capabilities, and skills:

• Strategic and commercial mindset with strong analytical abilities and intellectual curiosity.
• Familiarity with LLMs, AI/ML, and technology management processes, or experience with innovative technologies such as AI, Cloud services, and Digital Products.
• Coding experience with Python.
• Degree in a STEM field preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran statu