Certified Medical Assistant, Float Pool, UT Health Austin

Job Posting Title:

Certified Medical Assistant, Float Pool, UT Health Austin

----

Hiring Department:

Dell Medical School

----

Position Open To:

All Applicants

----

Weekly Scheduled Hours:

40

----

FLSA Status:

Non-Exempt

----

Earliest Start Date:

Immediately

----

Position Duration:

Expected to Continue

----

Location:

UT MAIN CAMPUS

----

Job Details:

Purpose

To serve as the primary point of contact throughout the cycle of care for patients served in the Clinical Care Units at UT Health Austin to include collecting vital signs, conducting patient assessments during clinic visits and assisting providers during patient exams.  This position will be expected to float to all clinical care units at UT Health Austin and serve as a Medical Assistant.

Responsibilities

• Assesses patient's general condition and takes vital signs and weight. Provide support and guidance to patients who are completing pre-clinic surveys. Work with a multidisciplinary team of providers to identify and schedule patient visits. Set patient expectations about team-based model and clinic experience. Attend multidisciplinary case conference and team huddles to convey patient's situation and background to the team. As indicated by the patient, attend visit to serve as an advocate and combine treatment recommendations at the end of the visit into a viable care plan. Establish follow-up of care plan based on preferences and choices (e.g. virtual monitoring, virtual touch points, or in-person/phone follow-up).

• Facilitate patient's journey through the healthcare system (scheduling, referrals, and obtaining medications). Provide reminders for care plan tasks and support behavior modification. Serve as the first point of contact for patients served in the clinical care units. When appropriate, refer patients to external services to ensure their needs are fully met. Support and assist providers during patient exams, treatments, or procedures. Maintain and restock supplies and equipment for patient exam and treatment rooms. Support and participate in educational and research initiatives within the clinic. Participate in critical evaluation of patient care to ensure that the program continues to improve and evolve in its care pathways. Maintains exam rooms for necessary supplies and materials.  Ensures cleanliness. Prepares list of medical supplies needed. 

• Prepares equipment and aids physician during treatment, examination and testing of patients. Educates patient/family about diagnostic procedures, nutrition and maintenance of health and wellness. Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients in collection of samples and tests. 

• Maintains/reviews patient records, charts and other pertinent information.  Records tests and examination results in patient's chart. Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions. Maintains patient confidentiality. Schedule referrals and tests. Perform other duties as assigned. Other duties as assigned.

Required Qualifications

Certification as a Medical Assistant and a minimum of three years' experience as a medical assistant. Certification must be applicable practice as a medical assistant in the state of Texas. Requires strong analytical, organizational, and problem-solving skills and excellent written and verbal communication skills. Ability to work in a fast-paced multi-physician practice environment. Ability to develop and maintain effective working relationships with physicians, staff, and patients. The Dell Medical School is especially interested in qualified candidates who can contribute to diversity and excellence within the learning health system. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience performing procedures requiring sterile technique, prepping patients for procedures. Bilingual in English and Spanish.

Salary Range

$42,000 + depending on qualifications

Working Conditions

• May work around standard office conditions

• May work around biohazards

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Lifting and moving

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first ti