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Housekeeper - Hampton Inn Bloomington

The Bernstein Companies
Bloomington, United Statesfull_timeVerifiedPosted 23 Jul 2024

About the role

Description

Located off I-69, we're within walking distance of Memorial Stadium at Indiana University Bloomington.  Being so close, makes this property a IU fan favorite when in town to cheer on the Hoosiers.   


Currently, the Hampton Inn Bloomington is looking for housekeepers who will play a crucial in ensuring a clean, comfortable, and inviting environment for our guests. 


Duties/Responsibilities:

  • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and wiping surfaces to meet the hotel's cleanliness standards.
  • Clean and disinfect bathroom fixtures, mirrors, and surfaces, restocking amenities, and ensuring a well-presented bathroom for guests.
  • Strip and make beds with fresh linens, replace towels, and restock amenities to provide a comfortable and inviting guest experience.
  • Empty trash containers in guest rooms and public areas, replacing liners as needed and maintaining cleanliness.
  • Vacuum carpets, sweep, mop, and polish floors in guest rooms and common areas to ensure a clean and well-maintained appearance.
  • Arrange furniture and decor in guest rooms to create an organized and welcoming atmosphere.
  • Identify and report maintenance or repair issues in guest rooms, such as malfunctioning fixtures, broken items, or damage.
  • Report and turn in any lost items found in guest rooms to the appropriate department.
  • Maintain inventory of cleaning supplies, amenities, and linens, and restock as necessary.
  • Greet and assist guests in a friendly and professional manner, responding to requests and inquiries as needed.
  • Work collaboratively with other housekeeping team members to ensure efficient operations and guest satisfaction.
  • Follow established cleaning and safety procedures to maintain a high level of cleanliness and hygiene throughout the hotel.
  • Adapt to changing operational needs and assist in various tasks as required to support the hotel’s overall goals

Requirements

Required Skills/Abilities:

  • Strong work ethic and commitment to maintaining a clean and inviting environment. Basic understanding of cleaning equipment and chemicals.
  • Meticulous attention to detail to ensure guest rooms and public areas are thoroughly cleaned, organized, and well-presented.
  • Effective verbal communication skills to interact with guests and team members professionally.
  • Ability to work independently and as part of a team.
  • Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
  • Reliable and punctual.


Education and Experience:

  • Experience in hospitality/hotel environment, a plus.
  • Six months of housekeeping experience preferred.
  • High School graduate or G.E.D. equivalent required.
  • Read, write, and speak English fluently.
  • Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
  • Ability to multitask and work in a fast-paced environment.


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Company

The Bernstein Companies

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