Director, Human Resources

Alto is America’s leading digital pharmacy, transforming a $500 billion industry. Founded in 2015, Alto’s better pharmacy model is centered on the critical role of pharmacists as the final link in a person’s health journey. Alto combines expert pharmacist care with purpose-built technology to deliver a more convenient and affordable experience for those who need medication. To date, Alto has fulfilled more than three million prescriptions, expanded to twelve markets, and built a mobile app experience that makes it easier than ever to manage medications and chat with a pharmacist. As Alto continues its rapid growth, it remains customer obsessed, with an industry-leading NPS score of 86.

We’re looking for a Director, HR to lead our patient care operations client support.  This individual would support our Vice President of Care.  We are seeking an individual who deeply cares about creating the best experience for our employees and is able to be a strategic partner to Alto’s leadership team.  They will own the development of practices and plans that will help the company achieve its cultural and business objectives.  This role reports to the Supply Chain HRVP.

 

Accelerate Your Career as You

• Partner with company leadership to facilitate the reinforcement, embodiment, and evolution of our cultural values through all people practices and processes
• Provide thought leadership on how the people strategy contributes to the business strategy and achievement of the long-term vision
• Together with executive leadership, drive a shift in organizational capabilities aligned with mid to long term strategy to facilitate scaling to growth
• Build and develop an impactful team that instills company-wide trust and value for the function and must be able to deliver with operational excellence
• Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries, and markets
• Continues to improve the programs, policies, practices, and processes associated with meeting the strategic and operational people issues of the organization
• Manage the budget and other financial measures of the People team
• Work with Leadership Team and key stakeholders to create a diversity and inclusion strategy involving and not limited to people programs, policies, hiring, and training that create an inclusive environment for a diverse workforce to achieve its business goals

 

A Bit About You

Minimum Qualifications:

• Undergraduate degree from an accredited university in communications, business, human resources/organizational psychology, law, or other applicable field of study
• Minimum 6 years of experience advising stakeholders and influencing with/without authority while managing in increasing complexity and scope
• Experience supporting entry-level leaders and hourly employee client groups of 1000 or more across multiple locations
• Flexibility to travel to field locations as needed; up to 25%

 

Preferred Qualifications: 

• 5+ years of experience in progressive leadership roles
• Experience in the healthcare, pharmacy, retail, and/or supply chain industries
• Expertise in one or more of the following: employment law, compensation, organizational planning, organizational development, employee relations, and safety
• Experience in a startup and/or operations-heavy tech environment, ideally having helped grow a team across multiple locations

 

Additional Physical Job Requirements

• Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
• Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
• Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking & standing are required occasionally. 

Salary and Benefit