Description

Duties and Responsibilities: 

• This role reports into the Head of Digital Strategy, and connects the Consumer Facing AI product line with Data & Analytics partners to ensure priorities are translated into clear, actionable roadmaps, models, and data products that drive measurable outcomes that support business needs. 

• Analytics Solutions: Lead the design and delivery of classification, prediction and segmentation models to understand customer behavior and lifecycle dynamics to inform acquisition targeting, retention strategies, cross-sell optimization, cost saving and revenue growth initiatives. 

• Cross-Functional Coordination: Serve as the primary liaison between Business Segment Product Managers, Business Analytics, Enterprise Analytics, and the Chief Data and Architecture Office for analytics projects and value streams. Translate business needs into actionable user stories and ensure clarity of requirements throughout the analytics development lifecycle. 

• Support Book-of-Work Management: Maintain visibility of value stream needs, long term strategy, and financial opportunities to allow for prioritization of resources between value streams. 

• Product Strategy Connection: Develop and maintain a comprehensive strategy for analytics solutions related to the value stream including software tools, data infrastructure changes, application development, machine learning models, and artificial intelligence tools, prioritizing features based on business value and feasibility. Collaborate with strategy teams and Segment stakeholders to align on vision and roadmap. 

• Analytics Requirements Management: Continuously gather and refine analytics requirements within the value stream to ensure analytics products are aligned with business goals. 

• Deployment & Performance Monitoring: Support the deployment of analytics products, implement change management processes, and establish mechanisms to track the performance of the analytics products. Partner with Enterprise Analytics and Business Analytics teams to ensure on-going monitoring and reporting. 

Basic Qualifications: 

• Bachelor's degree 

• 7 years of Online/Mobile Product Management or Digital project delivery experience in Consumer or Business and Commercial Banking 

Preferred Qualifications: 

• Previous experience building and leading high-performing teams 

• Proven experience in product ownership, value stream management, data analytics / business intelligence, or related fields. 

• Strong understanding of analytics tools, data platforms, and business strategy. 

• Excellent communication and stakeholder management skills. 

• Ability to lead cross-functional teams and drive initiatives from concept to execution. 

• Experience with the application of program execution metrics as well as project management approaches and tools 

• Able to work effectively at all levels in an organization 

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to