Business Transformation Manager-Salt Lake City

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $106,700.00 - $165,400.00

Job Description

Job Profile Summary:

The Business Transformation Manager is responsible for constructing and leading detailed project plans designed to implement important business process transformation initiatives and strategies.  The Business Transformation Manager uses traditional project management tools combined with advanced transformation methodologies to successfully deliver large scale change initiatives which could potentially impact all the colleges, students, and employees at WGU.  Business Process Transformation at WGU is not complete until the hearts and minds of the users and stakeholders are also transformed; therefore, the Business Transformation Manager is a leader in both the human factors of transformation as well as the technology/process elements.  The Business Transformation Manager works at all levels of management and at all phases of transformation.  Skills in business architecture mapping to synthesize business needs and technology needs into a target future state are just as important as the ability to deliver a complex project on schedule, at cost, and within service level agreements.  A Business Transformation Manager coordinates constantly with the project leadership in our education technology team as well as the process owners in our colleges and academic practices.  The position will be directly involved in the largest and most important transformation projects at WGU. 

Essential Functions and Responsibilities:

• Responsible for planning, organizing, monitoring, and managing all phases of business transformation projects. 
• Responsible for establishing and maintaining professional working relations and communication with customers, project sponsors, service providers, and outside contacts. 
• Responsible for maintaining effective communication and coordination within project team. 
• Leadership of business architecture mapping and future state planning workshops with business process and EdTech (Information Technology) owners to design the roadmap for transformation.  
• Plans, coordinates, and delivers one or more business transformation projects/programs across WGU. 
• Secures commitments from different stakeholders to deliver the project to plan. 
• Defines priorities and ensures alignment across all other transformation projects where inter-dependencies apply. 
• Builds a project/program team from different capabilities and functional areas. 
• Delivers  financial and quality commitments according to the strategic plan. 
• Ensures smooth deployment of process and EdTech (Information Technology) solutions in the colleges and practices across the university. 
• Reports project/program status & risk regularly to the stakeholders, users, and leadership team. 
• Key deliverables of each business transformation project include:  standardized & optimized business processes, training materials and documentation, role descriptions, impact assessments for implementation, transformation communication plan and materials, EdTech solutions, data migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard tracking.  
• Collaborates with other professionals both inside and outside of the university to promote a positive, student-obsessed atmosphere. 
• Consistently exhibits WGU’s Leadership Principles. 
• Responds with urgency to organization needs and