Administrative Specialist II / Temporary Titling & Licensing Specialist - 188369

ABBEVILLE, ANDERSON, BELTON, FOUNTAIN INN, GAFFNEY, GREENVILLE, GREENWOOD, GREER, LAURENS, NEWBERRY,
PICKENS, SENECA, SPARTANBURG, UNION, & WOODRUFF.


Do you have experience in customer service? Do you enjoy working with the public? Are you detail-oriented? If so, the Department of Motor Vehicles may have a position for you as a Temporary Titling & Licensing Specialist. The SCDMV values teamwork, commitment, and excellent customer service.  Come join us and find the keys to your future!

•    Create and performs edits of the customer's name and address fields.

•    Manages business customer (banks, lienholders, insurance companies, dealerships) needs such as licensing, insurance issues and/or verifying for correct customer numbers.

•    Processes motor vehicle registration requests. Researches suspension inquiries, modifies registration credentials and issues automobile dealership licenses.

•    Determines services eligibility from understanding of established guidelines from SC legislation and SC DMV policies.

•    Answers customer inquiries, through various modes of communication such as telephone, email, or written correspondence pertaining to driver, vehicle, registration, titling and insurance requirements. Greets and directs customers to appropriate areas in the office.

•    Operates camera system to issue credentials, fax machine, SCDMV software and equipment necessary to assist customer.

•    Administers knowledge tests to drivers requesting to operate Class A, B, C, D, E, F, G, M and CDL licenses.

•    Knowledgeable to verify visual eye screening by physicians eye statement or a SCDMV eye test machines, reviews applications for fraud and medical cases to determine license restrictions and/or reviews to meet requirements set forth by SCDMV policy and SC legislation. 

•    Processes motorvoter applications.

•    Collects all required fees and donations for the Donate Life Fund. Reconciles and prepares individual daily reports and refund request documents.

•    Computes vehicle sales taxes and makes weight adjustments to the vehicle record file. Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick-up requests.

•    Performs routine maintenance on equipment. Keeps work area clean, neat and fully stocked. Resolves customer problems and inquiries through customer record research.

•    Manages and maintains transaction payments via cash, credit card, check or money order. Maintains records of products and documentation that are issued and destroyed per SCDMV policy.

•    Performs other related duties as requested by manager, such as but not limited to IRP/IFTA, LiveScan and International Customer transactions.