Senior Control Tower Specialist

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Auburn Hills, University Drive 

Division: Road 
Job Posting Title: Senior Control Tower Specialist 
Time Type: Full Time

 

Summary

The Senior Control Tower Specialist is responsible for overseeing and coordinating transportation and logistics operations to ensure efficient and timely delivery of goods to customers. This includes managing shipment schedules, tracking shipments, communicating with carriers and suppliers, and analyzing data to optimize transportation processes.

 

Duties and Responsibilities

• Manage shipment schedules and coordinate transportation operations
• Monitor shipments and provide updates to customers and internal stakeholders
• Communicate with carriers and suppliers to ensure timely delivery of goods
• Analyze transportation data to identify areas for improvement and cost savings
• Collaborate with other departments, such as procurement and customer service, to ensure smooth transportation operations
• Develop and implement transportation strategies to improve efficiency and customer satisfaction
• Ensure compliance with regulations and industry standards
• Provide guidance and training to junior team members

 

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, or a related field
• At least 5 years of experience in transportation and logistics operations, with a focus on control tower operations
• Experience with international shipping and customs regulations is preferred

 

Skills & Competencies

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of transportation management systems and other logistics software
• Ability to manage multiple priorities and deadlines
• Attention to detail and accuracy
• Familiarity with Lean or Six Sigma methodologies is a plus

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May oversee and provide guidance to junior team members

 

Preferred Qualifications

• Master's degree in logistics, supply chain management, or a related field
• Professional certifications, such as APICS or Six Sigma, are preferred

 

Language skills

• Fluent in English (oral and written)

 

Computer Literacy

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
• Familiarity with transportation management systems, such as SAP or Oracle, is preferred

 

For this position, the expected base pay range is $50,000 - $59,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

 

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.