Sales Manager

Position summary:

Sojern is looking for an experienced SaaS sales professional to join our Guest Experience Solutions Sales Team. As a Sales Manager, you will play a key role in scaling Sojern’s Guest Experience Solutions, including AI Concierge, Reputation Manager, and Guest Marketing Suite. As a Sales Manager, you will be responsible for prospecting, pitching, nurturing, and closing new business. You will develop, strategize against, and grow your assigned territory.

What you will do:

• Build and scale your book of business by identifying and engaging with qualified Guest Experience Solutions prospects
• Engage qualified and interested prospects through a high volume of outbound call and email activities
• Recommend solutions through a consultative sales approach. Deliver persuasive presentations to demonstrate the value of Sojern
• Achieve monthly revenue quota through new business acquisition
• Proficiently utilize Salesforce, with Sojern’s architecture and guidelines, with the ability to report on KPIs, including individual results 
• Establish a proficient understanding of Sojern’s Travel Media Solutions
• Identify and make recommendations for improvements around the Sales process, tools, and efficiency 
• Foster an energetic and collaborative team environment

What you bring to the table: 

• 3+ years of sales experience required (SaaS experience preferred), at least 1 of which in the Hospitality Technology Industry
• Proven track record of exceeding goals and contributing to team success
• Goal-oriented, passionate, high-energy professional with a solution-oriented mindset
• Self-motivated, willing to learn new technologies, and able to work independently and cross-functionally 
• Must be comfortable and competent in communications with veteran sales managers and commercial leadership
• Entrepreneurial spirited with a forward-thinking mindset
• Excellent communication skills - written and spoken
• Proficient use of Salesforce CRM, G Suite, and Office Products

What we have for you:

• Flexi-Fridays: Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays. To make this possible, Sojernistas ensure deliverables are met throughout the week.
• Flexibility: Remote and hybrid work options, so our team can enjoy flexibility and do their best work regardless of location
• Equity: Stock options are offered to every employee
• Tech: Monthly cell phone & wifi stipend provided, in addition to laptop and tech equipment for your home office
• Paid Parental Leave: 16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday. Where a local country has more liberal leave protocol, we happily comply! #embrace-inclusion
• Learning Opportunities: All employees have access to an annual L&D stipend, as well as ongoing training and support to help you grow while leading creative and challenging projects
• Sojern Gives Back: We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year to volunteer
• Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment
• Travel Perks: IATA membership and personal travel “hotel stay” benefit
• Recognition: We use Bonusly to allow our team to recognize performance and teamwork #deliver-wow #win-as-a-team
• Wellbeing: We take a whole-person approach to your wellness with Spring Health mental health benefits, a Wellness Coach, and Employee Assistance Programs
• Paid Time Off: Unlimited PTO (we are a travel company, after all!)
• Healthcare: Comprehensive medical, dental, and vision insurance for you and your dependents with healthy employer premium contributions
• Life and Disability: Life, AD&D and Short- and Long-Term Disability insurance with premiums 100% paid by Sojern
• Medical Travel: Travel expense coverage for when medical treatment is needed that is not available locally
• Retirement: 401k available with company profit sharing contributions

About Sojern:

At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.

Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social