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Humana’s Marketing and Communications organization is seeking an experienced Senior Scrum Master to join the team working remote nationwide. As the Senior Scrum Master, you will facilitate and align across one or more teams including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. You will act as a catalyst for change by making the evolving processes work for the entire team and as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Additionally, you will share learnings with a community of like-minded Scrum Masters to accelerate Humana’s agile transformation and drive the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of assigned team(s).   

Key Role Functions

• Guide the Scrum Team on how to use Scrum and SAFe practices and patterns to deliver high-quality products and services to our customers 

• Easily navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members  

• Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration

• Lead team(s) to a high-performing level by nurturing self-organization and team cohesion.  

• Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective

• Support PI Planning, System Demos and Inspect and Adapt sessions

• Mentor the Product Owner(s) in user story creation, prioritization and Product Backlog refinement ensuring the team focuses on technical needs, including improvements to testing and deployment processes

• Facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes

• Make work visible to ensure impediments are removed and progress is viewable and continuous 

• Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity

• Assist teams with navigating through organizational change leveraging change management frameworks such as Kotter’s Leading Change and PROSCI ADKAR 

• Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Communities of Practice

Only persons with authorization to work permanently in the U.S. need apply. EEO 

Use your skills to make an impact
 

Required Qualifications

• 5+ years related experience

• 2+ years as a Scrum Master

• 2+ years of experience working with agile methodologies on large scale, technically complex projects

• Thorough understanding of agile methodologies, values, practices and patterns

• Proven experience coaching and mentoring others

• Proven ability to facilitate the removal of impediments

• Advanced facilitation, presentation, influencing, and relationship management skills

• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)

• Scrum Master certification

• Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO and Aprimo

Preferred Qualifications 

• Bachelor's degree in Business, Information Technology or a related field

• 5+ years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe) 

• Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity 

• Experience with Lean and implementing a process improvement mindset

• Experience with Portfolio tools such as Service Now, PlanView/Leankit

• Agile coaching experience with Agile methodologies such as Scrum or Kanban 

• Scaled Agile (SAFe) certification(s):  Scrum Master or Advanced Scrum Master  

• Experience with testing practices (Gherkin) and DevOps

• Experience with Azure Dev Ops as a product backlog tool

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and