Clinical Transformation Specialist - Advanced Visualization Artificial Intelligence (US-Remote)
PhilipsAbout the role
Job Title
Clinical Transformation Specialist - Advanced Visualization Artificial Intelligence (US-Remote)Job Description
Philips Advanced Visualization Artificial Intelligence (AVAI) is launching an exciting customer-centric program aimed at enhancing customer loyalty, growth, and advocacy for our Advanced Visualization solutions. We are seeking passionate professionals committed to making a meaningful impact in healthcare technology adoption.
The Clinical Transformation Specialist will play a pivotal role in driving customer adoption of Philips AVAI solutions. In this customer-facing position, you will deliver essential training, validate service delivery, and provide clinical support in complex cases. Your contributions will directly elevate customer satisfaction and engagement.
Your role:
- Build Strong Partnerships: Forge and maintain lasting relationships with key customer stakeholders to foster collaboration and partnership.
- Innovate Solutions: Collaborate on the development of creative offerings and product enhancements that align Philips AVAI solutions with customers' unique clinical and operational workflows.
- Consult and Guide: Offer advanced guidance across clinical, operational, and business domains, facilitating cross-functional sessions to ensure alignment and successful project outcomes.
- Address Complex Needs: Responsively manage complex inquiries and provide clinical assistance, ensuring customers maximize the benefits of AVAI products.
- Present Insights: Deliver clear and impactful presentations that offer profound insights to drive clinical transformation initiatives.
You're the right fit if:
- Experience: Minimum 5 years in Healthcare Operations or Clinical Transformation. A Master’s degree in a clinical domain or healthcare leadership preferred.
- Specialized Knowledge: Experience in Clinical Radiology and Healthcare Technology is highly preferred.
- Process Improvement: Expertise in optimizing healthcare processes, workflows, and performance. Lean Six Sigma certification desired.
- Skills: Superior consulting and analytical abilities, strong communication, and expectation management skills. Self-motivated with proven leadership ability and a passion for customer success.
- Travel: Willingness to travel overnight up to 40%.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a Field role
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.