Sr Integrated Product Support Analyst (Onsite)

Date Posted:

2025-07-14

Country:

United States of America

Location:

HGA31: Atlanta, GA 5159 Southridge Parkway , Atlanta, GA, 30349-5966 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

This position is for an F18 PBL Sr Integrated Product Support Analyst/Warehouse Lead with entry-level tasking in Customer Data Management. The applicant must have the willingness to learn and advance within the 12 elements of Integrated Product Support.

WHAT YOU WILL DO:

• Ships and receives units to/from various locations.

• Uses computer software programs to accurately compile customer data.

• Creates and maintains service notifications and scheduling.

• Tracks data related to customer orders and activities.

• Generates reports regarding customer orders and other sales activities.

• Creates and modifies source data into an organized document for further analysis.

• Collaborates with cross-functional teams.

• Notifies other customer service representatives along with members of other divisions of data trends for improvement of quality.

• Maintains a high-level of organization and prioritizes multiple tasks while meeting deadlines.

• Takes direction from multiple leads while being the focal for all F18 PBL warehouse operations.

• Communicates with peers and internal customers to drive results.

• Executes tasks within the 12 elements of Logistics with oversight and mentoring.

• Lifts and carries up to 25 pounds unassisted.

QUALIFICATIONS YOU MUST HAVE:

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field

QUALIFICATIONS WE PREFER:

• Prior experience using SAP and Microsoft Office Suite/O365 collaboration tools.

• Experience in Performance-Based Logistics warehouse operations.

ROLE TYPE:

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

WHAT WE OFFER:

Some of our competitive benefits package includes:   

•       Medical, dental, and vision insurance. 

•       Three weeks of vacation for newly hired employees. 

•       Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.  

•       Tuition reimbursement program.