Pharmacy Informatics Analyst

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
Participates in planning, implementing, supporting and optimizing Pharmacy based projects related to Information Systems & Applications within the CHOP Pharmacy department - Inpatient, Retail, Specialty Care and Home Care

EPIC
Works with EPIC Willow to support changes, maintenance, and enhancements
Participates in supporting and troubleshooting of the Epic EHR system by identifying potential problems, and implementing resolutions in
collaboration EPIC Willow and other EPIC Clinical teams as needed

PHARMACY TECHNOLOGY & AUTOMATION
Maintains the integrity of automation systems, relevant databases and interfaces
In collaboration with Information Services and product vendors configures, implements, and maintains Pharmacy automation and
technology to optimize pharmacy practice, pharmacy systems, and the medication-use process

INFUSION PUMP DATABASE MAINTENANCE
Support updates of smart pump infusion databases

What you will do

• EPIC
• Assist in assessing problems and providing recommendations related to Epic interfaced Pharmacy applications and the medication dispensing process. This includes; identifying functionality to improve patient care, medication use processes, and pharmacy operations
• In support of EPIC Willow, evaluates, develops, implements, and maintains Epic / Pharmacy Automation test systems functionality to meet clinical objectives
• In concert with Epic Willow, performs testing of Epic interfaced Pharmacy applications prior to Epic modifications or upgrades
• PHARMACY TECHNOLOGY AND AUTOMATION
• Performs Systems Assessments
• Performs continual assessment of available application enhancements and department requirements to facilitate continued improvements in software capability as required to meet the Department of Pharmacy goals
• Ensures existing systems are processing effectively and accurately according to system and objectives
• Supports application implementation, upgrades and maintenance where applicable. Includes but is not limited to:
• Software installations : including; routine updates/fixes, product upgrades, patches, enhancements, customizations, and new version releases
• Database maintenance
• In concert with EPIC Willow and Application Vendor, identify interface requirements to support build by the interface team to then allow coordinated testing of the interface between applications
• Provides support for internal and external contacts
• Coordinates with staff members and vendor to prepare for implementation and support of new and existing application upgrades
• Assists in initial and on-going user training and education in the use of new department applications
• Provides on-going user support and/or assist in education for enhancements to existing applications
• Communicates support needs and opportunities for system improvements to Informatics Pharmacist
• Functions as a resource to department personnel regarding functionality, maintenance and support of Pharmacy technologies
• Participates in project planning
• Participates in the coordination and implementation of projects directly related to Pharmacy applications or other hospital projects impacting pharmacy as designated by department management
• Participates in application optimization and training
• Provides onsite optimization and support of department applications
• Continuous review of application upgrade release notes to determine benefits and feasibility of implementation
• Assists department leaders and educators to facilitate integration of new applications or system enhancements i