Human Resources Business Partner (Hybrid)

Hi, Future Homie!

As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

What You Bring:

A true people person with a service mindset, you care about employees at all levels of the organization and are intrinsically motivated by the success of the individuals and teams you work with. You are a strategic thinker, always looking for ways to improve the efficacy of the team and enhance the employee experience. 

• You have a well rounded knowledge of employment law and know how to apply it across a broad set of geographies
• You have a strong bias to action and always look to lend a helping hand
• You always consider the broader implications of decisions or process changes
• You easily establish relationships and are trusted by people at all levels within the organization
• You focus on solutions and demonstrate good judgment when it comes to solving problems and making decisions
• You have a knack for bringing order to chaos and conducting assessments. Developing scalable solutions or processes comes easily to you
• You have a backbone, you feel comfortable saying no, pushing back, or asking for clarification from executives and employees
• You are skilled at handling sensitive topics with respect and discretion and are experienced with mediating and resolving conflicts
• You have a keen eye for detail and take the time to make sure that data is accurate, communications are clear
• You are just as comfortable operating at a strategic level as you are at a tactical one
• You use data and metrics to drive decision making when possible
• You are highly collaborative and team oriented
• You enjoy coaching and mentoring others, helping them to be successful
• You thrive in a fast-paced, results-oriented culture

Why We Need You:

The Human Resources Business Partner will be a strategic partner to Homebase’s executives and managers, acting as a mentor and coach to these leaders as they guide their distributed teams.  This is a great opportunity for an HR professional, with direct experience in supporting sales and service, and thrives by the challenges of a fast-paced, growing organization. 

Responsibilities

• Partner with executives and managers to understand key objectives and organizational challenges and drive impactful initiatives
• Work with leaders to design career paths, customize development plans, and write job descriptions
• Partner with the broader People Operations team to develop and execute key HR programs and high impact initiatives
• Use feedback from employee surveys to support managers in action planning which  help identify solutions and initiatives to drive increased employee engagement or address concerns
• Ensure compliance with Homebase policies and conduct investigations which a high level of confidentiality 
• Manage the ongoing performance review and feedback cycle, and play a key role in the compensation review process
• Coach and advise managers on employee relations and performance issues
• Provide accurate and reliable HR guidance, support, and advice to mitigate risk to the business and to comply with federal, state and local employment law
• Assist employees who are navigating challenging personal or professional issues that impact their work experience
• Play a key role in onboarding and offboarding employees, leveraging insights to improve processes within the organization

Must-Have

• 8+ years of progressive HR experience, with 4+ years as HRBP
• Experience supporting CX, CS, and sales support preferred
• Literacy in the concept of sales and sales force effectiveness as it relates to the development and maintenance of highly effective sales teams
• Experience supporting hourly employee client groups in a call center, distribution center, or manufacturing environment
• SHRM-CP, PHR, or equivalent certification required
• Strategic mindset and able to manage complexity with ease
• Experience partnering with leaders to successfully build and execute a talent strategy
• Experience coaching, developing, and advising managers and executives, building trust at all levels
• Experience helping high growth organizations scale
• Solid foundation of U.S. employment laws and ability to reconcile with