Job Description Summary

The Parts & Repair ITR Sales Manager serves as a strategic leader within the Americas Nuclear Sales organization, responsible for driving parts and repairs orders, revenue, and margin growth across the assigned coverage area. This role combines deep technical expertise in nuclear power generation with strong commercial acumen to deliver exceptional customer outcomes. The successful candidate will act as the primary point of contact for all parts and repairs related matters, building trusted relationships with key customers while ensuring timely and accurate fulfillment of parts orders.

Job Description

Key Responsibilities

Deliver against the operations plan for orders, sales, and margin targets within the Americas Nuclear parts and repairs market

Manage and own the full parts and repairs quote lifecycle, including opportunity identification, strategy development, proposal creation, deal negotiation, order closure, and Order-to-Remittance (OTR) delivery

Provide timely, accurate, and complete forecasts of orders and sales for the parts and repairs segment by maintaining opportunity pipelines in NEX

Convert flow orders efficiently in the system and release purchase orders to suppliers to accelerate order-to-fulfillment turnaround

Serve as a trusted advisor to key customers for parts and repairs sales and delivery within the assigned coverage area

Develop, expand, and manage customer relationships to enhance parts and repair sales and drive positive customer sentiment

Act as the single point of contact for all internal and external parts and repairs matters, including Customer Issue Resolution (CIR) cases and NCRs for coverage area.

Drive understanding and adherence to Nuclear Safety Culture standards, including INPO requirements

Partner with parts and repair Subject Matter Experts, vendors, suppliers, order management, supply chain, and sourcing teams to ensure on-time delivery per customer agreements

Collaborate with broader sales and services teams to support customers' parts and repair needs, including parts that enable repairs and field services

Support application engineering in maintaining complete and accurate unit records

Assist Sales, Commercial, and Regional Services teams in identifying opportunities for process and organizational improvement, including LEAN activities for Inquiry-to-Order (ITO) and Order-to-Remittance (OTR) processes

Drive ITO and OTR performance metrics for nuclear parts customers

Required Qualifications

Bachelor of Science in Engineering or a related technical discipline, or 5+ years of experience in nuclear or power generation with parts management expertise

Demonstrated knowledge of Steam Turbine and Generator technology

Experience working within the nuclear power industry

Proven track record of achieving operational plan targets in a commercial function

Strong commercial background with a proven sales record or demonstrated aptitude for success in a technical, relationship-driven business

Ability and willingness to travel as required within the assigned coverage area

Ability and willingness to work flexible hours to support customer planned and emergent demand

Preferred Qualifications

Strong field engineering background with onsite or service center repair experience

Proficiency with enterprise systems (e.g., COPICS, RPDM, ERP, SAP, PLM, Pmax, sBOM)

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Excellent verbal and written communication skills with the ability to engage effectively at all organizational levels

Strong interpersonal and leadership skills with the ability to manage and influence in a matrix environment

Self-directed work style with strong time management and budget accountability

Customer service orientation with an integrative, team-focused approach

Additional Information