Portfolio Lead | Delivery Lead
VeriskAbout the role
The Portfolio Lead acts as the primary point of contact between FAST and one, or several, clients assuring that their customers are achieving sustained value. The Portfolio Lead is responsible for providing a senior level presence around the daily on-going activities surrounding an implementation. The Portfolio Lead has broad discretion when exercising independent judgement. The incumbent has expert business knowledge and typically 15+ years of experience.
Understands customer’s objectives and roadmap (where applicable) to ensure work and priorities are driven in the right direction.
Understands leading practices to be able to provide coaching on how the customer team acts to achieve the desired outcomes from an agile/program standpoint.
Works with customer and coach them through prioritization of work and additional functionality based on objectives.
Acts as an outlet for team on the ground when customer team is deviating from agreed upon behavior/principles.
Provides Customer team coaching on what they can/should do to get back in alignment.
Maintains alignment between work and objectives. Understands demand to achieve those objectives and ensure that team is staffed effectively.
Escalate and solve where they are not.
Liaises with Strategic Advisor and customer executives where necessary to make sure alignment is maintained.
Problem solve where relevant given staffing and connections.
Understands and validates what is being committed to by our teams based on budget and objectives.
Understands customer’s budget constraints and effectively message what the customer can achieve within that budget.
Manages budget and communicates when activities are pushing or outside agreed upon boundaries.
Coaches on leveraging Out-Of-The Box and configures to maintain long-term value of platform.
Minimum 15 years of software delivery/implementation experience
Bachelor’s degree in computer science, or other engineering-related discipline
Master’s degree or MBA desirable
Minimum 5 years of demonstrated C-level executive interaction.
Thorough knowledge of:
SDLC
Agile Project Methodology
Portfolio Management
Client and Vendor Management
Budget and Financial Management
Process Improvement
Risk and Issue Mitigation
Mentoring and Coaching
Specialized Knowledge and Skills
As the primary liaison between FAST teams and the client, the Portfolio Lead must excel in all areas of communication, they must be able to challenge and influence others to minimize risk and influence the customer to achieve a positive outcome. They must successfully set, manage, and meet the expectations of both the client and Verisk Life Solutions.
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds. Free account required — sign up in 30sApply for this role