Senior Product Manager, ACCUPLACER & CLEP Assessments

College Board – Digital Product
100% Remote, aligned to working core EST hours

Role Type: This is a full-time position

About the Team

The Digital Product team is driving the evolution of College Board’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world.

At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions.

ACCUPLACER and CLEP play an essential role in expanding access to higher education, supporting learners at critical entry and transition points in their academic journeys. As part of College Board’s broader digital strategy, we are exploring future opportunities to better align these programs with emerging platform capabilities, modern delivery models, and innovation efforts that strengthen their reach, relevance, and impact.

Equally important, we are deeply committed to operational excellence. We ensure high standards for reliability, vendor performance, customer satisfaction, compliance, and continuous improvement, while balancing strong day-to-day delivery with forward-looking digital strategy as a core part of our mission.

About the Opportunity  

As the Senior Director, Product Manager for ACCUPLACER & CLEP, you are a strategic, operational, and product-focused leader responsible for sustaining exceptional delivery of both programs today while guiding their long-term digital evolution as part of College Board’s broader digital assessment strategy.

You will oversee digital assessment delivery, vendor partnerships, issue management, release cycles, and cross-functional coordination to ensure both programs operate at the highest levels of quality and reliability. In parallel, you will play a key leadership role in exploring future digital opportunities for these programs, helping define strategy, roadmaps, and product requirements. This includes contributing to early discovery, concept development, and foundational planning that may inform future platform alignment.

You are a collaborative, mission-driven product leader who balances operational excellence with strategic foresight, excels at navigating complexity. You anchor decisions in evidence and user needs while aligning diverse teams around user-centered, data-informed outcomes.

In this role, you will:

Shape Future Product Strategy & Explore Digital Platform Alignment (30%)

• Contribute to the multi-year product strategy for ACCUPLACER and CLEP, including exploring future integration with College Board’s evolving digital assessment ecosystem.

• Conduct discovery work, user research, and early product definition to inform long-term platform direction.

• Develop product roadmaps that balance ongoing feature needs with forward-looking innovation.

• Identify opportunities to streamline user experience, improve workflows, and leverage emerging technologies, including AI.

• Align cross-functional partners across Product, Technology, Assessment, Operations, and Program teams.

Ensure Operational Excellence in Digital Assessment Delivery (30%)

• Oversee day-to-day delivery of the ACCUPLACER and CLEP digital testing experiences on current platforms.

• Ensure systems meet or exceed strict performance expectations, including uptime, accuracy, release stability, and customer satisfaction.

• Manage requirements, design, testing, and documentation for ongoing updates and releases.

• Identify and drive improvements that enhance speed, reliability, and cost efficiency.

• Maintain compliance with data security, privacy, accessibility, and audit requirements.

Lead Vendor & Partner Management (30%)

• Manage relationships with major delivery and operational partners, ensuring accountability, transparency, and consistently high performance.

• Negotiate and oversee complex vendor contracts, including performance metrics and strategic alignment.

• Influence vendor product roadmaps and represent College Board in advisory or governance forums.

Lead and Manage the CLEP and ACCUPLACER Product & Operations Team (10%)

• Set vision and priorities for the te