Maintenance Utility

JOB OVERVIEW:

Performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade.  

DUTIES AND RESPONSIBILITIES:

• Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.
• Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc.
• Carry tools, prepare the worksite and assist maintenance representatives as needed
• Clean and sweep the parking lot and sidewalk areas.
• Cut, prune and water the lawn and plants as necessary and dispose of the trimmings.
• Empty all trashcans on a daily basis
• Report all unsafe conditions or malfunctioning equipment to supervisor.
• Adhere to all established safety policies and procedures.
• Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste. 
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as necessary

Qualifications and Requirements:

Basic reading and writing skills 

This job requires ability to perform the following:

1. Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds

• Frequently standing up and moving about the buildings and grounds
• Frequently handling objects and equipment 
• Frequently bending, stooping, kneeling

Other:

• Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers.
• Working knowledge of lawn/plant care equipment and tools.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals. 

May be required to work nights, weekends, and/or holidays

Must be able to pass an NCIC III background check for unescorted installation access.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?