Senior Technical Sales Solutions Architect

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

The Senior Technical Solutions Architect supports successful sales engagements by providing advanced technical expertise across MCG’s products and platform. Partnering with Sales Executives and clinician-led Sales Solution Architects, this client-facing role translates customer technical requirements into scalable, secure solution designs that align with integration architectures, implementation approaches, application environments, and security needs. 

Serving as a liaison between customer technical stakeholders and MCG’s Product, Engineering, Security, and Implementation teams, the role focuses on integration and deployment topics such as interoperability, AI models, security protocols, and deployment models, building customer confidence and supporting long-term adoption throughout the sales cycle. 

You Will:

• Strategically partner with Sales Executives and clinician-led Sales Solution Architects to lead and shape complex pre-sales engagements across payer and provider markets, ensuring technical alignment between customer enterprise architecture and MCG solutions. 
• Serve as the primary technical point of contact for customer and prospective IT, security, architecture, and digital health stakeholders throughout the sales cycle. 
• Lead and architect technical solution strategies related to Smart on FHIR, RESTful APIs, healthcare data exchange, and enterprise system integrations, leveraging standards such as FHIR and HL7. 
• Apply deep expertise in API-driven, service-based, and event-driven architectures to support embedded workflows, system extensibility, scalability, and enterprise-grade integration patterns. 
• Explain and validate integration approaches involving structured and unstructured healthcare data, including data normalization, transformation, and downstream data usage. 
• Translate and articulate how AI models are incorporated into MCG solutions, including data inputs and outputs, governance frameworks, model oversight considerations, and integration into enterprise clinical and operational workflows. 
• Lead highly complex, multi-system, multi-stakeholder enterprise deals involving EHR integrations and digital ecosystem expansion. 
• Influence solution positioning and commercial strategy by aligning technical architecture with customer business outcomes. 
• Contribute to long-term solution strategy based on market feedback and enterprise customer needs. 
• Own and drive complex technical due diligence activities, including enterprise security reviews, vendor risk assessments, technical RFP/RFI responses, and penetration testing discussions, ensuring alignment with customer compliance and security requirements. 
• Discuss authentication, authorization, identity management, and secure data exchange patterns, including OAuth2, SSO, and role-based access controls. 
• Design and present technical solution architectures, system diagrams, data flow diagrams, integration specifications, and deployment models aligned to customer environments. 
• Partner with Product, Engineering, SEAD, Security, and Implementation teams to validate technical feasibility, assumptions, constraints, and solution scope. 
• Clearly communicate technical capabilities, limitations, dependencies, and trade-offs to internal and external stakeholders. 
• Assist in defining implementation approaches, integration timelines, and technical prerequisites to support effective post-sale handoff. 
• Collaborate with Marketing and Revenue Operations to develop and maintain technical collateral, reference architectures, and technical enablement materials. 
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