Jobs and Careers

Kitchen Manager/Training Coordinator

United Statesfull_timeVerifiedPosted 21 Apr 2023

About the role

Company Description

Vulcan

For more than 150 years, Vulcan has been recognized by chefs and operators throughout the world for its top-quality, energy efficient commercial cooking equipment. Our equipment is found in busy kitchens nationwide; target segments include large chain restaurants, emerging/regional chains, independent restaurants, K-12 schools, grocery and hotels/recreation.

Vulcan is a division of Illinois Tool Works (ITW), a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.5 billion in 2022.

Summary:

Vulcan, recognized by chefs and operators around the world as the best-in-class supplier for premier, energy-efficient foodservice equipment, is seeking a motivated and energetic Kitchen Manager/Training Coordinator to join our team. The Kitchen Manager/Training Coordinator will work the sales, marketing, and culinary teams to enable sales and continue enhancing the Vulcan culinary experience through product training development, hands-on product demonstrations, menu development, and cross-functional leadership.

Job Description

Function

Reporting to the Sr. Director of Sales Operations with dotted line to Vulcan’s Culinary Specialist, this role is responsible for the following:

Training Event Management:

Plan and manage “Vulcan Experience,” in-depth product training sessions for sales reps and dealers at Baltimore facility.
Work with internal Business Development Managers (BDMs) to ensure training content and materials are consistent, relevant, and engaging.
Work with internal Chefs on menu development to highlight our equipment and food trends found in end-user kitchens.
Manage budget and logistics for each session
- Develop educational and engaging training schedule.
- Clear and thorough communication with attendees before, during, and after training.
- Organize lodging for attendees and training staff.
- Set-up training room and manage logistics, i.e., technology.
- Schedule necessary cleaning and laundry services, and menu item procurement.
- Find and secure relevant promotional items.
- Coordinate evening activities, including dinner and other team-bonding activities.
- Ensure Vulcan brand is well represented and create “wow” moments throughout training.
Assist with additional product training – both in-person and virtual – and customer visits as needed.
May support regional and national tradeshows, pending needs of the team.

Kitchen Management

Serves as lead for the Baltimore test kitchen
Develop and execute organizational systems to ensure Vulcan test kitchen is well-organized, stocked suitably, efficient, and properly reflects the Vulcan brand at all times.
Manage food deliveries, hood and equipment cleaning, and regular maintenance schedules.
Own and manage internal calendar with clear and thorough communication of logistics and expectations with internal and external parties.
Strong culinary background with knowledge of how to use, clean, and demo each piece of cooking equipment.
Ability to develop, prep, and execute menus for events, demos, and videos.
Plan and execute occasional meals for VIP guests.

Video / Content Creation:

Work with Marketing Team, Chefs, and BDMs to identify video needs, i.e., product trainings, sales training, webinars, social media, tradeshows, etc.
Ensure Vulcan brand and equipment are well represented, information is accurate, content is relevant and engaging.
Develop and adhere to project timelines.

Follow and execute ITW Enterprise Strategy, ITW Toolkit, Core Values, and Code of Conduct as a leader of the business