About the Role:

Grade Level (for internal use):

About the Role:

This executive role is focused on driving retention, revenue growth, and client engagement of the Import Book. The successful candidate will be a sales leader skilled in customer advocacy, risk management, and data-driven insights to optimize account satisfaction and growth.

The Team:

The team will consist of a global group of Account Managers responsible for nurturing customer relationships and managing revenue for the Import Book. This team will support Annual Contract Value (ACV) growth and establish key C-level relationships, supporting local use cases and users and looking for unique local up-sell and cross-sell opportunities.

Responsibilities and Impact:

• Build and then manage global team that manages the customer relationships and revenue of the Import Book ($250M ACV) to drive customer success strategy, advocacy, and engagement to enhance retention, satisfaction and revenue growth​
• Lead focused AM team on the ground in each region that supports ACV growth and builds key c-level relationships in accounts that are not in the Ultimate Parent's Domiciled Region ​
• Drive strategy for internal stakeholder relationships with regional sales leaders and account managers that own the relationships with the Ultimate Parent to collaborate on Import Book growth strategies. ​
• Leverage analytics to track customer health, mitigate risks and optimize experiences to develop account and region specific strategies​
• Develop and maintain internal stakeholder relationships with regional sales leaders and account managers that own the relationships with the Ultimate Parent to collaborate on Import Book growth strategies​
• Drive consistency and best practices around user and usage expansion, identifying upsell / cross-sell opportunities, and growing relationships in the non-domiciled offices. ​
• Understand product and commercial challenges unique to Import Book and work to create solutions to benefit of client and team; feeding back market trends and challenges to internal stakeholders

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $124,192 to $219,032. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Experience managing highly collaborative, cross-regional global teams​
• Demonstrated ability to work in matrixed organization, across senior stakeholders ​
• 10+ years Relationship Management experience (or similar); preferably with strategic accounts​
• 10+ years global management Experience

Additional Preferred Qualifications:

• Collaboration: Works beyond team boundaries to unlock issues and agree on solutions​
• Time Management: Effectively manages multiple key projects, conflicting priorities and unexpected changes through appropriate delegation.​
• Adaptability: Can make difficult decisions and adapt to changing circumstances​
• Creativity: Brings new thinking and curiosity to create innovative solutions with a long-term perspective in mind​
• Communication: Able to articulate complex ideas across functions and levels internally and externally, with the ability to negotiate effectively and agree on solutions​
• Leadership: Able to think strategically and identify opportunities for growth and innovation, influencing multiple teams to contribute. Coaches, develops, and empowers others to maximize their performance.​

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

Please note: this role may be scoped at a G13 or G14 depending on the final remit of the role.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and ma