Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Field Service Technician!    

 If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! 

 THE ROLE: The Field Service Technician will be responsible for troubleshooting, maintaining, servicing, and repairing pumping and support equipment in a safe and efficient manner in a Xylem Service Center, Customer job site or via phone.  We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.  Xylem will provide paid training for CDL upgrades (if applicable).   

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

• Perform routine inspections, preventative maintenance and servicing as directed on Godwin fleet equipment between each rental.

• Troubleshoot diesel engine, electrical systems and pump problems.

• Rebuild diesel engines and pump ends.

• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.

• Perform an initial inspection of Godwin fleet equipment for possible damages; diagnose damages; report damages to Service Manager.

• Test all repaired equipment for proper operation and quality.

• Perform preventative maintenance on Company vehicles and shop support equipment.

• Perform diagnostic checks using computer technology.

• Participate in weekly on-call rotation schedule to assist customers after hours.

• Perform related duties as assigned.

• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• 3-5 years of diesel experience and/or training or combination of education, training and experience that demonstrates the ability to perform the duties of the position.

• Valid driver’s license with good driving record

• Ability to obtain DOT Medical card

• If applicable-Ability to obtain all required customer clearances (TWIC, DISA, etc.)

• Commercial Driver License B - Preferred

• Diagnosing basic mechanical problems

• Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance.

• Basic understanding of pump station electrical controls and monitoring devices

• General DC electric and circuit testing skills

• General diesel engine component location and identification

• Safety practices and procedures

• Basic mechanical aptitude

• Ability to diagnose complex mechanical and electrical issues--preferred.

• Ability to work independently with little or no supervision; self-motivated and self-directed.

• Ability to communicate effectively with customers, co-workers and managers both verbally and in writing.

DAY IN THE LIFE:

In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to {regularly sitting, standing, lifting up to 50 lbs.   In addition, this role may require frequent travel to customer sites and on-call as a regular part of the job. 

Standa