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Head of Quality Management

Mitsubishi Heavy Industries
Lake Mary, United Statesfull_timeVerifiedPosted 17 Jun 2026

About the role

Head of Quality Management

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.

Role Overview

The Head of Quality Management is a senior leader responsible for establishing, governing, and continuously improving the PG-wide Quality Management System (QMS). This role defines and drives the Quality Strategy, ensuring alignment across all business units and functions to improve quality outcomes, reduce risk, and enhance customer satisfaction.

 

This leader has dual accountability:

  1. Building and governing the enterprise Quality Management foundation (strategy, standards, systems, and capabilities), and
  2. Leading distributed QA/QC execution teams embedded within business units, ensuring consistent application of standards while enabling business-specific operational excellence.

 

The role serves as the central point of accountability for quality performance across PG, driving cross-functional alignment, transparency, and measurable improvements in key quality metrics (e.g., Cost of Quality, First-Time Quality, and CAPA effectiveness).

Key Responsibilities

Strategic Leadership

  • Define and execute the enterprise Quality Strategy and roadmap
  • Establish PG as a best-in-class quality organization with measurable outcomes
  • Drive enterprise alignment on quality priorities, investments, and standards
  • Serve as the executive owner of quality performance across all BUs

Business Unit Partnership

  • Partner with BU leadership to embed quality into end-to-end operations
  • Ensure alignment between enterprise standards and BU execution realities
  • Influence senior stakeholders to drive quality-first decision making

Operational Excellence

  • Ensure all teams operate with clear charters, KPIs, and service levels
  • Drive adoption of standard methodologies (RCA, CAPA, FMEA, audits)
  • Monitor and improve quality performance metrics across PG
  • Lead prioritization and execution of quality improvement initiatives

People Leadership

  • Recruit, develop, and retain top talent across the QM, QA, and QC Teams.
  • Foster a culture of curiosity, accountability, and innovation within the function
  • Coach team leads and develop succession plans for critical roles
  • Set clear performance expectations and conduct regular performance reviews

Requirements

  • Bachelor’s degree in Quality, Supply Chain, Engineering, Business, Operations Management, or a related field
  • 15+ years of progressive leadership experience, including substantial time in operations, execution, engineering, supply chain, or project delivery environments and/or including 5+ years of direct experience in Quality Management, Quality Assurance, or Quality Control leadership roles
  • Demonstrated experience leading large, complex organizations and cross-functional teams in a matrixed environment
  • Proven track record of driving business performance improvements (e.g., operational execution, cost, schedule, customer outcomes), with direct exposure to quality-related challenges
  • Strong understanding of end-to-end business operations, including how quality impacts execution, customer delivery, and financial performance
  • Experience leading or significantly contributing to quality improvement initiatives (e.g., defect reduction, CAPA, RCA, risk mitigation), even if not in a dedicated quality role [
  • Working knowledge of quality management systems (QMS), standard methodologies (RCA, CAPA,

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Company

Mitsubishi Heavy Industries

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