Manager, International Sales Planning & Operations (Dr. Dennis Gross Skincare)

Your Dreams, Our Future.

 

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

 

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

 

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

 

WHERE YOU WILL WORK: 

The Dr. Dennis Gross Skincare team is focused on making a difference in the lives of people by delivering science-based skincare with humanity. We call it skincare with a soul. Dr. Dennis Gross’ philosophy and approach to skincare and his professional experience as a cancer researcher, practicing dermatologist and formula innovator cascade in every aspect of the brand. We formulate with proven active ingredients and state-of-the-art delivery systems that allow you to bring the clinic home in easy-to-use at-home treatments. In our New York office, we are inspired daily by teamwork, creativity and creating a space where everyone is valued.

 

JOB SUMMARY

The Manager, International Sales Operations is responsible for supporting the International team in areas of budgeting, planning, forecasting, and collaborating with sales partners to drive the business to achieve sales, revenue, inventory and margin goals.

 

WHAT YOU WILL DO 

• Creates and develops International operation processes to ensure smooth flow of information and deliveries within deadlines
• Develops and reconciles processes of International wholesale reporting including forecasting variance and monthly dashboards/KPIs, ensuring demand forecasts match POs, developing key metrics for forecast accuracy, and monitoring budgets
• Ensures audits are in place to drive continuous improvement
• Drives the development, execution and communication of sales and inventory demand plans and strategies for International channel in support of the Doctor Denis Gross Skincare marketing, merchandising and financial objectives
• Develops detailed understanding and ownership of International channels   Manages reconciliation of top-down targets and bottoms-up plans
• Ensures timely reaction to changes in business with appropriate shifts in plans and timely communication to internal and external business partners
• Outlines performance drivers and issues in a clear and timely manner to all appropriate team members
• Cultivates a positive, collaborative, creative, results-oriented work environment
• Develops detailed knowledge of and fully utilize current planning systems and tools
• Builds International sales plans by location to inform SKU level allocation/inventory planning in supply chain and sales strategies for channel leaders
• Oversee and support streamlining Order Cycle – collaborating with Sales Coordinator; reminding accounts to submit forecasts; aggregate and analyze them based on ambitions/order history/known and provides insights and recommendations to Executive Director
• Collaborate internally wi