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Business Office Coordinator

Acadia Healthcare
Fort Myers, United Statesfull_timeVerifiedPosted 23 Mar 2026

About the role

Overview

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. 

 

Park Royal Hospital is a private free-standing 126-bed psychiatric hospital that provides life-changing care for adolescents 13-17 years, adults 18 years, and older and senior adults. Inpatient and outpatient treatment are provided for depression, anxiety, mood disorders, memory problems, post-traumatic stress disorder, and other mental illnesses as well as co-occurring substance abuse disorders.

 

Responsibilities

ESSENTIAL FUNCTIONS:

  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required.
  • Three or more years' experience in related field required. 
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Not applicable

 

 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.  In accordance with Florida law, employers must provide applicants with direct access to information about the state’s background screening requirements. 

 

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

 

https://info.flclearinghouse.com/

 

Applicants are encouraged to review these requirements before applying.

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Company

Acadia Healthcare

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