Global Account Manager

Everything would be very different without ArcelorMittal, the world’s leading steel and mining company. Buildings. Vehicles. Home appliances. Technology products. All of them are made of our steel. And our steel is made by you. Working to the highest standards and putting safety first, you can join us to create the steel that tomorrow’s world will be made of.         

                           

We are seeking leaders to help us transform the future of steel, who want to impact the world with innovative ideas, boldness and creativity.

 

For us, people who think differently generate innovative solutions and more creative responses to challenges. Therefore, we value diversity as a source of new perspectives for business and promote an inclusive work environment, in which everyone has the same opportunities for human and professional development.

 

And naturally you expect a fair salary, paid holidays and other benefits. And of course, you are looking for job satisfaction. What else is there? At ArcelorMittal North America the answer is there is a lot more. 

 

Join our team.

 

OPPORTUNITY

Take your next career step with ArcelorMittal (AM) and a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. ArcelorMittal North America is seeking a Global Account Manager who will be leading our commercial relationship with Nissan and Hyundai Kia Motor Corporation, managing the business along with leading 5 Direct Reports and a matrixed Account Team made up of Commercial and Technical. The position is based at our Nashville Sales Office and will report to our Director, Automotive Sales, while driving revenue growth and achieving market share consistent with our long term market strategy for our automotive business.

 

KEY RESPONSIBILITIES

The key responsibilities include, but are not limited to:

• Initiate, develop, and sustain strong external customer relationships with Automotive OEM customers and OEM Control Companies, associated stampers (Tier 1s) and represent ArcelorMittal North America automotive in the NA and Global Market place as may be appropriate. Act as key global and regional contact/window person for the customer; represent the company as "one face to the customer" promoting ArcelorMittal as "supplier of choice”.

• Establish and maintain the regional customer interface, including responsibility for meeting supply metric targets, developing relationships at senior levels, and negotiating price and supply contracts.

• Drive Performance to account sales objectives (Price and Volume) and other metrics; identify and execute corrective actions and support continuous improvement efforts. Areas of focus include contract negotiations, business development, strategy development, understanding of leverage and gaps (Quality, Delivery, Service, Credit, etc.), global product development and technology (with support from the Global Technology Coordinator), benchmarking/best practices and relationship management with OEM’s global headquarters.

• Develop, implement, manage, and execute Strategic Account Plans and Objectives for the Auto OEM Account and ensure account plans are in alignment with the North America short (Business Plan) and long-term strategies. (5-year strategy plan) to drive desired business results.

• Ensure the supply units are aligned with customer needs, monitor and follow-up to ensure required performance is achieved.

• Drive internal and external activities that will lead to profit improvement across the order book

• Be knowledgeable of the OEM’s global footprint, strategy, ArcelorMittal relationship in all regions, and able to provide internal direction on global customer issues as they arise.

• Identify and support the development and introduction of new/strategic products, across our regional footprint operations, that meet and exceed customer requirements Lead the definition & the promotion of new services for the customer.

• Coordinate with non-flat ArcelorMittal downstream divisions to add value in supply and/or service as needed (e.g., ArcelorMittal Tubular Products, ArcelorMittal Tailored Blanks).

• Manage the account team human resources effectively, including hiring, work assignments, projects, training and development, mentoring, succession planning, retention and performance management development.

<