Omni Channel Operations Coordinator - Carolina Herrera (Fashion)

The Opportunity

The Omni Channel Operations Coordinator will assist and manage specific aspects of retail and ecommerce operations with a retail-first mentality. Responsibilities include but are not limited to, analysis of sales, maintenance, supply management, retail invoice and vendor management, logistical and inventory tasks within the boutiques and for e-commerce.

What you'll get to do

Sales Reporting

• Generate daily, weekly, and monthly sales reports for management review.
• Analyze sales data to identify trends and opportunities for improvement.
• Provide insights and recommendations based on sales performance metrics.

 

Inventory Management

• Monitor and maintain optimal inventory levels across all retail locations.
• Conduct regular audits to ensure accuracy of inventory records.
• Coordinate with retail and logistics teams to manage inbound and outbound inventory flow.
• Implement inventory control procedures to minimize shrinkage and ensure product availability.

 

Vendor Creation and PO Management

• Onboard new vendors by creating vendor profiles and communicating with vendors.
• Generate purchase orders (POs) accurately and in a timely manner.
• Track POs to ensure timely delivery and resolve discrepancies with vendors.

 

Facilities Maintenance

• Coordinate maintenance and repairs for retail facilities.
• Schedule and oversee cleaning services, HVAC maintenance, and other facility-related tasks.

 

Vendor Partnerships

• Partner with various vendors to support Company needs including, but not limited to, packaging(ordering new stock & replenishment), supplies, stationary(ordering any additional stationary should the stores run out), security, maintenance, visual supplies for the stores, e-commerce, farfetch.
• Constantly assess and establish different supply vendors based on the needs of the stores

 

Retail Communication

• Serve as a point of contact between retail teams and headquarters.
• Distribute information, updates, and directives to retail staff.
• Facilitate effective communication channels to enhance operational efficiency.

 

Process Improvement

• Continuously evaluate operational processes and identify opportunities for efficiency gains.
• Implement process improvements and best practices to streamline operations.
• Foster a culture of continuous improvement within the retail operations team.

 

Corporate & Parent Partnerships

• Work with the different departments to address any issues at the store or production level
• Submit monthly sales commission information to HR
• Work with E-Commerce team to ensure E-Commerce orders from the stores are being fulfilled in adequate manner
• Work with Marketing on rolling out CRM/client initiatives in the stores
• Travel to retail locations to support teams with operations.

 

A reasonable estimate of the current hourly rate is $25-$31/hour USD.

We'd love to meet you if you have

• 1-4 years in fashion retail, with experience working in a store environment
• Experience with creating vendor relationships and maintenance
• Proficiency in Microsoft office (proficiency in excel Pivot Tables)
• Excellent interpersonal and communication skills, with the ability to develop relationships
• Logistically minded, detail oriented, ability to motivate, strong analytical abilities

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package