Learning Consultant

At Instructure, our vision is to help people learn, develop, and engage from their first day at school to their last day of work. Our goal is simple: create more effective ways for everyone everywhere to access education, make discoveries, share knowledge, be inspired, and do big things. We accomplish all this by giving smart, creative, passionate people opportunities to create awesome. So here’s your opportunity...
We are seeking a Strategic Learning Consultant to work with K12 institutions as part of our Learning Services team. Strategic Learning Consultants help customers manage change and deepen and elevate their use of Instructure products to meet organizational goals through strategic planning, customized consultation, applicable resource development, project management, training, and hands-on targeted coaching.  To lead positive change, increase platform adoption, enhance learner engagement, and drive organization-specific initiatives, the team tailors content and customer experience to support institutions.  
This position will focus specifically on working with project sponsors, institution leaders, instructional designers, instructional coaches, faculty, and other staff to effectively use Instructure products to meet the organization’s instructional goals.  Providing exceptional customer service to maintain strong relationships will be critical in this role. A successful Strategic Consultant will help the customer plan for change, increase and enhance Instructure product use across the organization, incorporate best practices, and build capacity within the organization to sustain their use after the consulting period is over.

What you will do:

• Deliver online webinars, onsite training, and participating in other training scenarios as dictated by the needs of the company.
• Develop and maintain content necessary to support delivery of training, including but not limited to: course content creation and asynchronous training video development
• Act as an agent of change within the organization to implement district vision and goals for Instructure products.
• Use data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning.
• Mentor and motivate institution administrators, faculty, and staff on all things Canvas, and inspire faculty to achieve unparalleled awesomeness with Canvas.
• Listen to instructional needs of the client and help to meet those needs with Canvas.
• Plan, schedule, and conduct consulting sessions using appropriate tools and organizational skills.  Help clients make connections between Canvas usage andCollaborate with key stakeholders to create and execute effective and detailed communication, training, and engagement plans.
• Act as an agent of change within the organization to support the implementation of the organization's vision and goals for Instructure products.
• Use data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning within Instructure products.
• Mentor and motivate organization leaders, faculty, designers, and staff on all things Instructure, specifically Canvas, Mastery Connect & Impact, and inspire educators to achieve unparalleled awesomeness with these products.
• Listen to the needs of the organization and help to meet those needs with Instructure products, including building adoption resources, model courses, and other key deliverables.
• Plan, schedule, and conduct product training and consulting sessions using appropriate tools and organizational skills. 
• Help leaders make connections between product usage and instructional best practices for learners.
• Follow-up after consulting sessions to monitor progress and promote success.
• Collaborate with team members, Instructure employees, and customers to enhance our product(s) use across the organization.
• Prepare, curate, and deliver amazing help documents, incredible course materials, and superstar presentations specific to the organization.
• Demonstrate a willingness to tackle any task that supports the customer’s rollout of the Instructure Learning Platform while also following internal procedures, Instructure security and privacy protocols, and institution policies.
• Travel to support the rollout of Instructure products as needed and appropriate.
• Identify areas where additional support, training, or consulting are needed. instructional best practices.
• Follow-up with clients after sessions to monitor progress and promote success.
• Collaborate with other team members, Instructure employees, and clients.
• Prepare amazing help documents, incredible course materials, and superstar presentations to support the client.
• Identify areas where additional support, trai