Front Desk Sales Associate

Responsive recruiter Benefits:

• Company parties
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one-of-a-kind culture that practices our core values as much as we practice our swim skills!
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Primary Responsibilities:

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Build rapport with parents and family members
• Work in a sales capacity to sell new memberships and retain existing members
• Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions
• Complete Salesforce tasks to contact online inquiries and answer questions
• Care for the school by managing inventory and completing light cleaning tasks 
  
  

Perks and Benefits:

• Culture-driven company
• Great pay ($16-$18 per hour)
• Thorough, paid training & free lifeguard, CPR & AED certification 
• Set weekly schedule - always know when you’re working
• Social opportunities
• Free swim lessons for children & siblings
• No late nights, no Saturday/Sunday nights
  
  

Requirements

• Ability to work with children
• Excellent communication and organizational skills
• Phone, text, email and computer skills
• Ability to perform physical job functions, including standing for extended periods of time, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaning
• Ability to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting
• High school diploma or equivalent required
  
  

Our Core Values:

• We go above and beyond with every detail to create a GOLDEN experience
• We believe in nurturing a culture that provides WOW customer service
• We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
• We meet and exceed expectations so you see Extraordinary Results
• We make a big deal out of life’s accomplishments by remembering to Celebrate!

At Goldfish Swim School - Fox Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply! 
Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim School
Some of our most successful team members have worked in places like: 

• Gym, Fitness and Recreation Center
• Spa, Hotel and Concierge roles
• Customer Success Manager, Customer Relations, sales and services team member or inside sales representative
• Customer Service Representative or Call Center Representative
• Inside Sales Representative, Sales Representative 

Compensation: $16.00 - $18.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a s