Patient Access Team Lead

Summary

Job Description:

Patient Access Team Lead - Behavioral Health, Neurology & Richmond Float Pool

Job Summary:

Under general direction, manages front desk duties using general clerical and customer service skills including, but not limited to, greeting and registering patients; collecting patient payments, ensuring patient flow, and scheduling appointments. The Team Leader provides training (initial and ongoing) to the front desk staff. The Team Leader is responsible for coordinating and maintaining coverage at the front desk. Maintains tracking system of errors and reports these to Manager.

Minimum Education, Experience, Training, and Licensures/Certifications/Registrations Required:

• High school diploma or equivalent required; other formal education preferred.

• Clerical and computer experience preferred.

Benefits Include:

• Health, Vision, and Dental Insurance

• Retirement with Company Match

• Generous Paid Time Off (Including Maternity/Paternity Leave)

• Short/Long Term Disability and Life Insurance

• Tuition Reimbursement

Office Administration, Reception, Clerical, Administrative

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.