Sr. Associate Product Manager, Workday Community

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Community team is looking for an experienced Sr. Associate Product Manager to focus on developing, driving, and implementing platform capabilities that deliver outstanding customer and Community experiences.

You will work closely with cross-functional partners to develop and launch capabilities that enable go-to-market initiatives, increase customer and business value, and drive product adoption and growth.

This is a hybrid position located in Pleasanton, CA with at least 50% of time in the office.

About the Role

What you'll be doing

• Build and implement a strategy and product roadmap aligned to Workday’s business goals

• Drive the success of Community go-to-market initiatives, focused on increasing customer and business value

• Deliver product requirements and provide leadership throughout the product lifecycle, including research, design, development, quality, testing, and communication

• Lead technical discussions with architects to identify the best approach for implementation of your product/features

• Engage with the engineering teams and key stakeholders to ensure on time delivery

• Prioritize features & bugs and partner with engineering to manage remediation and release process, including building user stories and sprint planning

• Collaborate and maintain successful relationships with complex multi-disciplinary teams across all functions of the organization to ensure successful product development and launch

• Own Community and internal stakeholder communication on product launches and bug fixes, providing regular updates

• Establish a robust stakeholder intake, prioritization, and delivery process

• Analyze data to drive decision making and measure success

• Develop in-depth knowledge of Community’s product offerings and capabilities 

• Research and evaluate customer data, including acting as the ‘voice of the customer’ during product development, competition, industry trends, and technological trends

• Promote high team leadership, vision, excitement, and momentum

About You

What we are looking for

A Product Manager who is:

• Driven: motivated to deliver customer-focused experiences that deliver customer and business value

• Customer-focused: put the customer experience first in your decisions

• Organized: adept at product ownership, scrum, story creation

• Collaborative: coordinate large-scale projects and teams to get things done

• Communicative: engage effectively with customers and partners, both written and verbal

• Technical: work with engineers to navigate technical issues

Basic Qualifications

• 2+ years of experience as a Product Manager

• 4+ years experience working in a customer experience focused role

• 4+ years of experience in successfully delivering customer-focused digital experiences for community, social media, marketing, or enterprise software

Other Qualifications

• Bachelor’s degree in technology, business, or equivalent field

• Excellent oral and written communication skills—adept at communicating complex concepts to a variety of audiences, including senior leadership

• Experience with go-to-market projects and functions a plus (marketing, sales, customer success, etc.)

• Ability to build and deliver against platform roadmaps

• Experience working with software engineering teams, including drafting use cases and requirements

• Ability to learn quickly in a fast-paced team that focuses on highly technical areas