Senior Manager, Legal Operations

We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.

 

As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People. 

 

The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are. 

 

We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.

 

If you are interested in working in a people-centric, global organization, apply below.

 

We are seeking a highly skilled and strategic Senior Manager, Legal Operations to join our dynamic global Legal & Compliance (“L & C”) team. This role is essential in driving operational excellence, optimizing processes, and enabling the L & C department to scale and deliver high-impact results across the business. The ideal candidate will combine strong project management and problem-solving skills with a deep understanding of L & C department operations and stakeholder management in a complex, international environment. 

The desired candidate is someone with a strong orientation to details, passion for organization, strong multi-tasking capability, ability to make critical decisions in a timely fashion, and strong capability to manage stakeholders. This opportunity will be fantastic for those who thrive in a fast-paced environment.

 This role is required to be in the Chicago office.

Key Responsibilities

• Leadership & Team Development:
  Lead, mentor, and develop a high-performing team of 3 Legal Assistants, fostering growth, accountability, and operational excellence.
• Strategic Planning & Execution:
  Partner with the Chief legal & Compliance Officer (“CLCO”) and L & C leadership to define and implement the legal department’s strategic roadmap, including goal setting, KPI tracking, and resource planning.
• Process Optimization:
  Lead initiatives to streamline legal workflows, improve efficiency, and ensure operational consistency across global legal teams.
• Technology & Tools:
  Evaluate, implement, and manage legal technology solutions (CLM, matter management, document automation, knowledge management, etc.) to enhance department productivity and collaboration.
• Financial Management:
  Oversee the legal department budget, vendor relationships, spend management, and forecasting to drive cost control and maximize value.
• Vendor and Outside Counsel Management:
  Develop and enforce outside counsel guidelines, drive law firm performance reviews, and negotiate fee arrangements.
• Data & Reporting:
  Design and deliver reports and dashboards to provide transparency into L & C team performance, resource allocation, and risk management.
• Knowledge Management & Training:
  Build and maintain scalable knowledge-sharing frameworks and coordinate training programs to ensure the L&C team and business partners stay aligned on best practices and regulatory updates.
• Cross-Functional Collaboration:
  Act as a strategic business partner to Finance, Operations, Sales, Marketing, IT, HR, and other functions to align legal processes with broader corporate initiatives.

 

 

About your skills:

• Bachelor’s degree required; advanced degree or legal-related education a plus.
• Minimum 7-10 years of experience in legal operations, legal project management, or management consulting in a global corporate environment.
• Proven experience implementing and managing legal tech solutions.
• Proven people management experience, ideally leading legal support or administrative teams.
• Exceptional organizational, analytical, and communication skills.
• Experience managing global projects and people in a fast-paced, agile environment.
• Strong understanding of legal department financial management, vendor management, and process optimization.
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