Director, Marketing & Business Development

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Director of Marketing will lead the strategic development and operations of the company’s Customer and Prospect Database (CaPdb), Business Development Representative (BDR) function and audience reporting capabilities. This role ensures that audience intelligence, market insights and prospect engagement strategies directly inform campaign execution, segmentation priorities and pipeline growth. 

This role will establish governance and strategic direction for CaPdb, ensuring data integrity, segmentation clarity and actionable insights into industry participation, competitive movement and market coverage. Through deep knowledge of the database and market activity, the Director will provide visibility into audience composition, growth opportunities and engagement effectiveness. 

Additionally, the role will oversee the BDR team as a core marketing-led growth function, aligning prospect engagement with segmentation priorities and campaign objectives. Partnering closely with Campaign Marketing, Product Marketing, Marketing Operations and Sales leadership, this role ensures that audience strategy and performance insights shape how marketing programs are planned, executed and optimized. 

We’re seeking a data-driven, industry-fluent leader who can build structure, drive accountability and translate audience intelligence into measurable marketing impact.

What You'll Do 

Audience Strategy & Growth Infrastructure 

• Own the strategic direction, governance and ongoing health of the Customer and Prospect Database (CaPdb) 

• Design and refine audience segmentation frameworks that guide campaign targeting and growth priorities 

• Ensure data integrity, enrichment and structured reporting that provide visibility into audience composition and market coverage 

• Serve as the marketing authority on audience strategy, segmentation performance and growth opportunities 

Business Development & Prospect Engagement 

• Lead and develop the Business Development Representative (BDR) team  

• Establish KPIs tied to audience engagement, qualified opportunity creation and marketing-influenced pipeline contribution 

• Align BDR outreach strategies with Sales territory priorities, campaign themes and product initiatives 

• Ensure BDR performance insights inform audience refinement and campaign optimization 

Market Intelligence & Industry Insight 

• Oversee structured tracking and analysis of market participation, competitive presence and opportunity movement 

• Integrate external data sources (procurement signals, surveys, competitive awards) into audience prioritization 

• Identify trends, whitespace opportunities and competitive shifts within priority segments 

• Provide consistent reporting on market dyna